Support Analyst - Win & Mac
London, Hammersmith, United Kingdom
Boston Hale
customer service to all users from top to bottom ITIL experience would be useful 85% Windows, 15% Mac (but Mac users are all VIPs) OKTA would be beneficial AD/Azure AD/Entra IT would be useful 50:50 1st Line : 2nd Line support tasks You Should be Passionate … on experience managing customer issues through a ticketing solution (Freshservice or a similar ITSM tool) Desktop Support (Windows 10/11 & MacOS) Laptop deployment OKTA O365/Exchange administration tasks Active Directory/Azure Active Directory admin Microsoft InTune AV meeting room setup and support Microsoft Office application including Teams More ❯
Employment Type: Permanent
Salary: £30000 - £32500/annum 7.5% bonus, lots of holiday
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