Onboarding Operations Manager
London, South East, England, United Kingdom
theo
We’re seeking a hands-on, process-driven Onboarding & Operations Manager to lead our team of six and drive our onboarding operations to the next level. Your team is responsible for onboarding new customers, working with vendors to establish data connections, and overseeing installations across our client networks. You'll lead operational improvements, tech-driven automation … performance metrics and feedback loops Hire and onboard 2 mid-level managers as the team grows Support future planning for a senior Ops executive hire and broader organisational structure Onboarding & Installation Operations Oversee all aspects of new customer onboarding Coordinate closely with our vendors to establish and maintain reliable data connections Manage installations as project requests with clear … timelines and communication Ensure successful delivery and integration through effective project oversight Process Improvement & Automation Evaluate and streamline onboarding workflows, identifying opportunities for automation Collaborate cross-functionally with Product, Engineering, and Sales to drive improvements Drive adoption of new tech tools and operational efficiencies in data onboarding Data Integrity & Technical Oversight Oversee data quality checks and investigations, ensuring More ❯
Employment Type: Full-Time
Salary: £75,000 - £100,000 per annum, Inc benefits, OTE
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