1 to 25 of 33 Onboarding Jobs in Cambridge

Senior Site Reliability Engineer

Location
Cambridge, England, United Kingdom
leading others through them. Strong grasp of low- and high-level architectural concepts and common cloud design patterns. Desirables Experience shaping hiring bars, onboarding, or capability frameworks for an engineering function. Experience contributing a reliability or platform lens to technical strategy and roadmap decisions. Configuration management tooling (Puppet, Ansible). ...

Site Reliability Engineer

Location
Cambridge, England, United Kingdom
promote engineering standards, platform patterns and operational procedures. Create clear documentation and runbooks to guide Support teams and help Engineering resolve issues permanently. Support onboarding, mentoring and knowledge-sharing, and act as a key contributor to Bango's engineering principles and best practices. Participate in code review and provide constructive ...

Mac Support Engineer

Hiring Organisation
Robert Half Limited
Location
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Employment Type
Contract
support across Apple macOS and Windows environments. Manage user accounts, permissions and access across internal systems and applications. Manage the IT aspects of employee onboarding and offboarding. Diagnose and resolve hardware, operating system, application and connectivity issues. Support meeting rooms, video conferencing, AV equipment and other office technology. Manage ...

IT Specialist, R&D UK Center (Cambridge), Research and Development, Orion Pharma

Location
Cambridge, England, United Kingdom
best practices, and data protection compliance. Escalate complex issues to second- and third-line support teams while maintaining ownership of the user experience. Support onboarding/offboarding by provisioning IT equipment and access. Manage system configuration, enhancement and life cycle. Contribute to continuous improvement by identifying and proposing solutions ...

Product Manager

Location
Cambridge, England, United Kingdom
voice of the customer and advocating for exceptional user experience in the entire user journey, including assisting Customer Success in designing and delivering seamless onboarding and training Working alongside go‐to‐market and customer‐facing teams to understand the market, the competitive landscape and customers, and identify and assess ...

Customer Success Manager, Thailand

Location
Cambridge, England, United Kingdom
focus on these key areas for a defined customer portfolio as the CSM strives to become a trusted partner and consultant for those customers: Onboarding – establishing relationships, educating the customer on AVEVA resources and services, set expectations, identify business goals and objectives, and accelerate deployment readiness Deployment – work with ...

1st Line Support Engineer

Hiring Organisation
Bidwells LLP
Location
Cambridge, Cambridgeshire, United Kingdom
Employment Type
Permanent
both onsite and remotely, escalating issues when needed. Installing, configuring and maintaining laptops, mobile devices, printers, AV/telephony equipment and business applications. Managing onboarding and offboarding processes, ensuring smooth setup and security compliance. Monitoring IT systems and alerts, taking proactive action to keep everything running smoothly. Keeping accurate records ...

IT Support Engineer

Location
Cambridge, England, United Kingdom
support, device and macOS/MDM issues, identity and access management (Entra, MFA, role-based access), networking/connectivity, core SaaS administration, and user onboarding/offboarding. Specialist application support and triage. Provide specialist technical support to the internal teams and external users who rely on tooling built and maintained ...

Customer Support Manager

Hiring Organisation
SoCode Limited
Location
Cambridge, Cambridgeshire, United Kingdom
Employment Type
Permanent
Salary
£55000 - £65000/annum Hybird
ensure customer feedback influences future product development Ensure smooth support for new product launches, features, and software releases Support commercial activities including customer trials, onboarding, and renewals Manage escalation processes for complex technical and scientific issues Ensure compliance with GDPR, data protection requirements, and internal governance standards What ...

Manager, Strategic Accounts

Location
Cambridge, England, United Kingdom
regions or verticals Own team performance and pipeline health to ensure achievement of quarterly and annual revenue targets Partner with Sales coaches to support onboarding, ongoing training, and adoption of best practices Drive forecast accuracy, deal reviews, and proactive pipeline management using Salesforce or similar tools Collaborate with Marketing ...

Go-To-Market Lead, AI Native Products

Location
Cambridge, England, United Kingdom
building what we believe will become the world's first Agentic AI Tax Operations Platform, transforming how global enterprises manage tax operations, regulatory compliance, onboarding, remediation, documentation management, monitoring and governance. Our vision extends beyond software. We are building the tax infrastructure for the global financial ecosystem. As we bring ...

Customer Success Manager

Location
Cambridge, England, United Kingdom
been signed, playing a critical role in the development and ownership of relationships with users and senior stakeholders. You will be responsible for onboarding new customers, ensuring they get up and running smoothly, working to understand their goals and objectives, helping solve their problems and liaising closely with internal stakeholders ...

Senior NPI Mechanical Engineer

Location
Cambridge, England, United Kingdom
programs. Champion a culture of proactive quality, embedding lessons learned from prior programs into new product designs. Supplier Management Lead supplier sourcing, qualification, and onboarding for mechanical components, subassemblies, and tooling. Conduct supplier audits and capability assessments to ensure suppliers can meet cost, quality, and volume requirements. Manage ongoing supplier ...

Global OSINT Success Manager | AI-Driven Workflows & Travel

Location
Cambridge, England, United Kingdom
seeking a Customer Success Manager to join its team in Cambridge. This role involves ensuring customers maximize their use of the Videris software, onboarding new clients, and fostering strong relationships with key stakeholders. The ideal candidate will have over 3 years of experience in B2B customer-facing roles, strong communication ...

Head of Customer Success

Location
Cambridge, England, United Kingdom
leading SaaS platform helping organisations reduce cyber risk through security awareness and compliance. A Customer organisation of 40+ people spanning Customer Success, Account Management, Onboarding and Managed Services. Significant investment into the customer technology stack, including Salesforce, Gong and Hook, creating a genuinely data-driven Customer Success function. A business ...

Field Applications Scientist, Customer Support, Microscopy

Hiring Organisation
Corriculo Ltd
Location
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£80,000
approximately 25% of your time, The Field Applications Scientist will serve as the primary scientific resource for customers following instrument installation, guiding them through onboarding, training, and the ongoing use of advanced imaging workflows. Day-to-day, you will troubleshoot experimental challenges across sample preparation, image acquisition, and data analysis ...

Operations Team Lead (Production & Reliability)

Location
Cambridge, England, United Kingdom
including Marfin Management, C Transport Maritime, Trans Sea Transport, and BW Epic Kosan. Born in maritime, now scaling rapidly across industries. We are now onboarding enterprise customers globally, with a platform built to handle the pace and complexity of real business operations. About the role: We’re looking ...

Software Development Engineer, Ring Cloud Computer Vision

Location
Cambridge, England, United Kingdom
have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region ...

Helpdesk Administrator

Hiring Organisation
ALDWYCH CONSULTING LTD
Location
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Employment Type
Temporary
Salary
£13 - £15 per hour
schedules, and internal communications Process documentation in line with compliance and security procedures Handle confidential information in accordance with GDPR and company policies Support onboarding, audits, and document control activities Liaise with internal stakeholders and external partners professionally Requirements Strong Microsoft Excel skills Previous administration or office support experience ...

CSM Manager - Enterprise

Location
Cambridge, England, United Kingdom
action. Stay directly involved with a subset of key accounts, building relationships with senior stakeholders and supporting complex conversations or escalations. Work closely with Onboarding, Renewals, Product, Marketing and Enablement to improve the experience our enterprise customers have across Gearset. Bring insights from our largest customers back into Gearset, helping ...

Drone Firmware Software Dev Engineer, Ring Robotics Platform Engineering

Location
Cambridge, England, United Kingdom
have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region ...

Remote Customer Success Manager – Industrial Software

Location
Cambridge, England, United Kingdom
customers. You will manage relationships, set success plans, and work with cross-functional teams to maximize outcomes from AVEVA solutions. The role focuses on onboarding, deployment, adoption, and expansion across global accounts. Travel to customer sites is expected (~25% annually) with remote work options available. #J-18808-Ljbffr ...

Enterprise SaaS Onboarding Lead (Remote)

Location
Cambridge, England, United Kingdom
Gearset Limited is seeking an experienced Customer Onboarding Manager to lead onboarding projects end-to-end, from signing to live deployment, for customers including global brands. You will run a portfolio of concurrent onboardings, guiding customers through the early phase and ensuring value delivery. You will collaborate with Customer Success ...

Live Operations Associate Roku, Inc.

Location
Cambridge, England, United Kingdom
excellence and continuous improvement, the team collaborates closely with service partners, content publishers, and internal stakeholders to manage the full lifecycle of FAST channel onboarding and ongoing channel health. As the FAST landscape continues to grow, we’re expanding our team and developing scalable processes that raise … role? In this role, you will be a key operational partner to FAST channel publishers and internal teams, guiding new channels through the onboarding process and ensuring established channels meet Roku’s quality and compliance standards. You will coordinate across cross-functional teams — including content, engineering, partnerships, and ad operations ...

Customer Onboarding Manager

Location
Cambridge, England, United Kingdom
Many companies pay lip-service to \"Customer Success\". At Gearset, we're looking for an experienced Customer Onboarding Manager to join a company where it's a core part of our DNA. You'll get to work in a high-trust environment where you're given the freedom … succeed with industry recognised training, and a chance to build deep technical knowledge on Salesforce DevOps. WHAT'S THE OPPORTUNITY FOR A CUSTOMER ONBOARDING MANAGER AT GEARSET? - You'll own the onboarding projects end to end. From the moment a customer signs, you’re their lead point of contact ...