Service Desk Analyst
- Hiring Organisation
- IMT Resourcing Solutions
- Location
- Hereford, Herefordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £32,000 per annum
resolve IT incidents relating to hardware, software, networks and cloud services Log and manage tickets in the service desk system to agreed SLAs Support onboarding of new users, including account setup and permissions Assist with basic system administration and maintenance tasks Communicate clearly with clients, escalating issues appropriately Contribute ...