First Line Support Technician (Level 1 IT Support)
- Hiring Organisation
- THAMES 360
- Location
- Hook, Hampshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £26,000 - £30,000 per annum
Collaboration: Quickly identify issues beyond first-line scope and escalate to Level 2/3 engineers with clear, detailed handover notes and documentation. User Onboarding/Offboarding: Support new starter setups, equipment provisioning, access requests, and leaver processes. Process Adherence: Follow ITIL best practices for incident and request management, contribute ...