Customer Support Executive
Ipswich, Suffolk, England, United Kingdom
Reed
email, and online chat, ensuring prompt and accurate solutions to customer queries. Investigate complex issues and collaborate with colleagues to resolve or escalate as needed. Assist the team in onboarding new customers, including providing phone-based training and support. Proactively gather customer feedback to identify trends and improve support resources and product usage. Maintain accurate records of customer interactions using More ❯
Employment Type: Full-Time
Salary: £33,000 - £35,000 per annum, Inc benefits
Posted: