and operational excellence. Ensure the reliability, performance, and scalability of the product across all environments. Lead initiatives to reduce operational costs while improving service quality. Customer Integration Oversee customer onboarding and integration processes, ensuring timely and high-quality delivery of system solutions. Act as an escalation point for complex integration challenges, driving resolution and customer satisfaction. Collaborate with Sales, Customer More ❯
and operational excellence. Ensure the reliability, performance, and scalability of the product across all environments. Lead initiatives to reduce operational costs while improving service quality. Customer Integration Oversee customer onboarding and integration processes, ensuring timely and high-quality delivery of system solutions. Act as an escalation point for complex integration challenges, driving resolution and customer satisfaction. Collaborate with Sales, Customer More ❯
Llantarnam Industrial Park, Cwmbran, Gwent, Wales, United Kingdom
Reed
solutions. Task Management: Manage, maintain, update, and action outstanding tasks within the IT department. Keep documentation such as manuals, logs, and registers up to date. User Management: Handle the onboarding and offboarding processes for company systems. Application Administration: Administer security settings and configurations for business applications on behalf of the IT department. Meeting Participation: Attend regular meetings with key stakeholders More ❯
