but beneficial) Ability to work under pressure and manage own time on a busy helpdesk Strong knowledge of Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD) Good Network understanding (LAN, WAN, VLAN, WIFI, IPSEC, VPN) Experience with onsite/offsite backup products and storage (including cloud storage) Excellent more »
Full UK driving license. Right to work in the UK Minimum of 2 years experience within IT Support. Strong knowledge of Office 365 (Azure, OneDrive, SharePoint) Excellent customer service skills Experience with Windows Server What Happens Next? Please either apply by clicking online or emailing me directly to . more »
Newquay, England, United Kingdom Hybrid / WFH Options
King's Service Centre
platform services are delivered to a high standard and in accordance with defined service level agreements. This role would be focussed around SharePoint Online, OneDrive for Business, Power Platform and associated technologies that are heavily utilised within the college. The role is also responsible for the Productivity continual service … standards and Service Levels; Responsible for managing the resolution of major incidents and any escalated issues relating to Productivity tools within Microsoft 365 (SharePoint, OneDrive for Business, Power Platform, Office Online); Responsible for supporting delivery of technological change across the Productivity platforms; • Responsible for the security, resilience, backup and … Key objectives: To deliver Productivity Services in line with the agreed service levels. To drive adoption and promote best practice within the SharePoint Online & OneDrive for Business areas. Be a stakeholder in determining whether a new release, affecting a service in production, is ready for promotion. Contribute to the more »
