3 of 3 OpenLink Support Jobs in the UK excluding London

We’re supporting a Global Energy Trading firm in their search for a skilled Support Engineer to be responsible for maintaining and enhancing their Openlink Endur and CTRM platforms. This role is critical to ensuring the smooth operation of their commodity trading systems across multiple time zones and business functions. You’ll work closely with front, middle, and … back office teams to resolve issues, optimize system performance, and maintain high levels of availability during live trading. Key Responsibilities Provide first-line and second-line support for commodity trading and live position systems during trading hours. Manage and monitor CTRM and integrated systems for intraday and end-of-day processing. Diagnose and resolve time-sensitive batch processing issues … incident updates, planned outages, or system changes. Log, prioritize, and manage tickets efficiently to ensure timely resolution. Coordinate with the Service Desk to route requests to the appropriate teams. Support regional users and maintain consistent service quality across global operations. Contribute to process improvement and knowledge-sharing initiatives within the support team. Technical Skills & Experience 10+ years of More ❯

We’re supporting a Global Energy Trading firm in their search for a skilled Support Engineer to be responsible for maintaining and enhancing their Openlink Endur and CTRM platforms. This role is critical to ensuring the smooth operation of their commodity trading systems across multiple time zones and business functions. You’ll work closely with front, middle, and … back office teams to resolve issues, optimize system performance, and maintain high levels of availability during live trading. Key Responsibilities Provide first-line and second-line support for commodity trading and live position systems during trading hours. Manage and monitor CTRM and integrated systems for intraday and end-of-day processing. Diagnose and resolve time-sensitive batch processing issues … incident updates, planned outages, or system changes. Log, prioritize, and manage tickets efficiently to ensure timely resolution. Coordinate with the Service Desk to route requests to the appropriate teams. Support regional users and maintain consistent service quality across global operations. Contribute to process improvement and knowledge-sharing initiatives within the support team. Technical Skills & Experience 10+ years of More ❯

We’re supporting a Global Energy Trading firm in their search for a skilled Support Engineer to be responsible for maintaining and enhancing their Openlink Endur and CTRM platforms. This role is critical to ensuring the smooth operation of their commodity trading systems across multiple time zones and business functions. You’ll work closely with front, middle, and … back office teams to resolve issues, optimize system performance, and maintain high levels of availability during live trading. Key Responsibilities Provide first-line and second-line support for commodity trading and live position systems during trading hours. Manage and monitor CTRM and integrated systems for intraday and end-of-day processing. Diagnose and resolve time-sensitive batch processing issues … incident updates, planned outages, or system changes. Log, prioritize, and manage tickets efficiently to ensure timely resolution. Coordinate with the Service Desk to route requests to the appropriate teams. Support regional users and maintain consistent service quality across global operations. Contribute to process improvement and knowledge-sharing initiatives within the support team. Technical Skills & Experience 10+ years of More ❯