2 of 2 OpenText Jobs in Berkshire

OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. Your Impact … with advanced technical support skills in OBM to our growing team in EMEA. You will assist assigned Premium Support customers by providing a single point of contact in the OpenText Technical Support organization. You will add value for your assigned customers by gaining first-hand knowledge of their OBM environment(s), configuration, and support requirements. This familiarity will accelerate response … support incidents. The overall objective of the Premium Support Engineer is to provide the highest level of personalized technical support to ensure customers' success and maximum value from their OpenText solutions. This is achieved by building trust, focusing on value, and going the extra mile to ensure customer satisfaction. What The Role Offers Senior Support Expert who acts as a More ❯

compliance, e.g. SOX; GDPR; PSD2 etc. Review and advise on security design and remediation projects Develop and maintain relationships with third parties and vendors, e.g. SailPoint, SAP, Delinea, CyberArk, OpenText, ServiceNow and Microsoft to enhance the relationship with Turnkey and deliver value to our clients When needed, work alongside our Sales, Marketing & Innovation team to provide materials/Pre-Sales … Multi-Factor Authentication (MFA)/Password-less Authentication) Privileged Access Management (PAM) Consumer Identity (CIAM) Required skills and experience: Any of the major IAM players, e.g. SailPoint, Delinea, CyberArk, OpenText, or SAP IDM Knowledge of integrations of IAM platforms with SAP, Entra, AD, Okta, CyberArk, ServiceNow will also be an advantage, but not mandatory. 3+ years of professional work experience More ❯