1 of 1 Operational Stability Jobs in the East of England

be a part of it? What will you be doing? Youll lead and constantly improve ITIL-aligned service management processes with a focus on operational stability, scalability, and user satisfaction across facilities and telecoms infrastructure. Youll drive the Change Management process: assess, approve, schedule, and communicate changes with … internal and external service providers. Youll chair Change Advisory Boards (CABs) and maintain an authoritative change calendar, aligning changes with facility maintenance windows and operational risk periods. Youll conduct service reviews, trend analysis, and root cause investigations to proactively reduce incidents. Support technology refresh initiatives, system migrations, and vendor More ❯