continuous improvement, and supplier collaboration. Lead service reporting, SLA tracking, and root cause analysis for major incidents. Work closely with Product and Business Owners to align service delivery with operational needs. Drive operationalstability, problem management, and proactive issue prevention. Support change and release governance for restaurant-impacting changes. Champion a customer-first mindset, ensuring technology enables … . Excellent stakeholder engagement skills with a collaborative, delivery-focused approach. Comfortable working independently, managing priorities, and driving outcomes autonomously. Calm under pressure, analytical, and pragmatic in fast-moving operational settings. A natural relationship-builder who enjoys working with suppliers to find smart, scalable solutions. This is an exciting opportunity to join a respected hospitality brand undergoing digital transformation More ❯
to develop and deliver products, manage risk and run the business. Quant Teams - Sharing functionality and expertise across QA Equity & Hybrid Products. Technology - Ensuring agile, efficient platform delivery and operational stability. Essential Skills Familiarity with a wide range of programming languages and paradigms, including functional. Strong Python skills with deep knowledge of the language and core libraries. Experience developing More ❯
across engineering. KNOWLEDGE & SKILLS FOR THIS JOB Leadership and team building skills, with the ability to delegate responsibilities to team members. Practical experience in system design, development, testing and operational stability. Deep understanding of software design, code quality and ability to propose architectural options and evaluate trade-offs. Ability to work closely within an agile team using User Stories More ❯
East London, London, United Kingdom Hybrid / WFH Options
Tech 4
across engineering. KNOWLEDGE & SKILLS FOR THIS JOB Leadership and team building skills, with the ability to delegate responsibilities to team members. Practical experience in system design, development, testing and operational stability. Deep understanding of software design, code quality and ability to propose architectural options and evaluate trade-offs. Ability to work closely within an agile team using User Stories More ❯
E1, Whitechapel, Greater London, Shadwell, United Kingdom
Tech4 Ltd
across engineering. KNOWLEDGE & SKILLS FOR THIS JOB Leadership and team building skills, with the ability to delegate responsibilities to team members. Practical experience in system design, development, testing and operational stability. Deep understanding of software design, code quality and ability to propose architectural options and evaluate trade-offs. Ability to work closely within an agile team using User Stories More ❯
across engineering. KNOWLEDGE & SKILLS FOR THIS JOB Leadership and team building skills, with the ability to delegate responsibilities to team members. Practical experience in system design, development, testing and operational stability. Deep understanding of software design, code quality and ability to propose architectural options and evaluate trade-offs. Ability to work closely within an agile team using User Stories More ❯
seeking an experienced Senior Data Engineer to develop, maintain, and optimise data products and a Strategic Data Platform. You will be part of multi-functional Agile delivery teams, ensuring operationalstability, ongoing support, and enhancement of scalable data solutions. The role requires strong technical expertise in Azure data tools, SQL, Python, and modern engineering practices, with a focus More ❯
warrington, cheshire, north west england, united kingdom
Scrumconnect Consulting
seeking an experienced Senior Data Engineer to develop, maintain, and optimise data products and a Strategic Data Platform. You will be part of multi-functional Agile delivery teams, ensuring operationalstability, ongoing support, and enhancement of scalable data solutions. The role requires strong technical expertise in Azure data tools, SQL, Python, and modern engineering practices, with a focus More ❯
bolton, greater manchester, north west england, united kingdom
Scrumconnect Consulting
seeking an experienced Senior Data Engineer to develop, maintain, and optimise data products and a Strategic Data Platform. You will be part of multi-functional Agile delivery teams, ensuring operationalstability, ongoing support, and enhancement of scalable data solutions. The role requires strong technical expertise in Azure data tools, SQL, Python, and modern engineering practices, with a focus More ❯
our central cloud and data platforms, ensuring the right guardrails are in place to allow autonomous working while maintaining high platform standards. Balancing the delivery of new features with operationalstability, you will support all product and data teams to work efficiently and effectively. At the same time, you will define and drive the developer experience strategy for More ❯
engagement and account growth with key UK clients, as the anchor account and other major enterprise clients. This role requires balancing delivery excellence with proactive client partnership, ensuring both operationalstability and long-term growth. The leader will act as the senior face of delivery on the ground in the UK, providing governance, escalation management, and strategic input. … problem-solving and communication skills. Strong commercial acumen with ability to identify growth opportunities and align delivery with business outcomes. Excellent interpersonal and leadership skills, with ability to balance operational focus and strategic vision. Compensation & Benefits Competitive base salary & Bonus. Travel and client engagement expenses as per company policy. Why Join Us? We are a leading global, AI-first More ❯
engagement and account growth with key UK clients, as the anchor account and other major enterprise clients. This role requires balancing delivery excellence with proactive client partnership, ensuring both operationalstability and long-term growth. The leader will act as the senior face of delivery on the ground in the UK, providing governance, escalation management, and strategic input. … problem-solving and communication skills. Strong commercial acumen with ability to identify growth opportunities and align delivery with business outcomes. Excellent interpersonal and leadership skills, with ability to balance operational focus and strategic vision. Compensation & Benefits Competitive base salary & Bonus. Travel and client engagement expenses as per company policy. Why Join Us? We are a leading global, AI-first More ❯
environment, providing guidance to a global team and ensuring first-class service delivery across business-critical systems. The Role You will lead a small but impactful support team, ensuring operationalstability across a large-scale international user base. With direct responsibility for mentoring engineers, refining processes, and driving service improvements, you’ll play a pivotal role in how More ❯
Oxford, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Corriculo Ltd
ensure performance, security, and scalability across hybrid environments. Your role will include implementing automation and monitoring solutions, contributing to disaster recovery and business continuity planning, and ensuring compliance with operational and security standards. You'll collaborate with internal teams and third-party providers to deliver reliable hosting operations and infrastructure improvements, while also maintaining clear documentation and technical guidance. … multiple regions, it employs a diverse workforce and delivers services that impact business continuity worldwide. You'll be joining a forward-thinking IT function that values structured service delivery, operationalstability, and continuous improvement. Benefits 25 days holiday 10% pension contribution Private medical insurance What's required of the Cloud Infrastructure Engineer? Strong experience in supporting Azure cloud … apart! I want to do that! If you're looking to take the next step in your cloud and infrastructure career, apply now to join a team where innovation, operational excellence, and collaboration are at the forefront! Cloud Infrastructure Engineer, Azure, Docker, Kubernetes, Global Infrastructure, Hybrid Corriculo Ltd acts as an employment agency and an employment business. #INDSUP #ChannelB More ❯
Basingstoke, Hampshire, South East, United Kingdom
Anson Mccade
Location: Basingstoke, Onsite Are you an Environments Engineer looking for your next challenge? This role offers the chance to join a collaborative and multi-skilled team where engineering excellence, operationalstability, and continuous improvement are at the heart of everything. You'll be part of an environment that thrives on teamwork, problem-solving, and delivering critical systems that More ❯
Location: Basingstoke, Onsite Are you an Environments Engineer looking for your next challenge? This role offers the chance to join a collaborative and multi-skilled team where engineering excellence, operationalstability, and continuous improvement are at the heart of everything. You'll be part of an environment that thrives on teamwork, problem-solving, and delivering critical systems that More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Mexa Solutions LTD
hybrid London-based role , where you’ll lead and evolve the organisation’s Incident & Problem Management function. It's a hands-on, outcome-driven position where you'll deliver operationalstability today — and lead transformational improvements for tomorrow. What’s in it for you? Salary : £70,000 - £80,000 Location : London (hybrid working – you’ll be expected in … tooling — with full stakeholder backing Impact : Work at the heart of service delivery for high-profile enterprise clients Culture : Join a business focused on continuous improvement, customer advocacy, and operational excellence What you’ll be doing: Being active in the transformation of reshaping the entire incident and problem management function. Helping to improve the overall customer offering through improving … service teams to senior stakeholders and customers Aligning incident/problem management practices with security, compliance, and regulatory standards (e.g. ISO, GDPR) Championing a culture of accountability, learning, and operational maturity across all resolver groups What you’ll bring to the table: A proven track record leading Incident and Problem Management in a fast-paced MSP or IT services More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Birchwell Associates Ltd
secure, mission-critical environment, supporting clients across industries such as defence, financial services, cybersecurity, and engineering. The Senior Engineer will take a lead role in maintaining core infrastructure, ensuring operationalstability, and providing advanced technical and client support. As the role is highly client-facing, strong communication skills and a professional, organised approach are just as important as … ensuring SLA targets are consistently met. Manage cabling requirements, including patching and cross-connects, and oversee quality standards. Coordinate logistics for the facility including deliveries, stock levels, and daily operational support tasks. Provide mentorship and technical guidance to junior engineers while upholding data centre best practices. Carry out additional activities that support secure and reliable data centre operations. Candidate More ❯
tools that streamline key business operations. With over 50 in-house tools already deployed to automate data handling, reporting, and workflow management, this role will focus on improving system stability and driving further automation initiatives as the business scales. Key Responsibilities Monitor and maintain existing automated tools and workflows. Troubleshoot and resolve technical issues, performing root cause analysis and … VBS scripting . Working knowledge of Python for light automation and data processing. Experience with Power Automate , SharePoint , or Office Scripts is highly desirable. Familiarity with system monitoring and operationalstability best practices. Business Skills: Strong communication and stakeholder management able to clarify requirements and manage expectations. Detail-oriented with a focus on process documentation and continuous improvement. More ❯
and a passion for delivering outstanding service. You'll oversee 1st and 2nd line support teams, take ownership of the ServiceNow platform and play a key role in driving operational maturity, continuous improvement and service optimisation. You'll also contribute to wider business initiatives, including M&A integration projects, ensuring smooth transitions and consistent service delivery throughout periods of … reports and performance reviews for key stakeholders * Handle escalations with professionalism, ensuring timely resolution and high satisfaction levels * Identify risks to service continuity and implement mitigation strategies to maintain operationalstability * Maintain accurate configuration records (CMDB), service catalogues and internal knowledge bases * Support IT service integration during mergers and acquisitions, ensuring alignment with business objectives and minimal disruption More ❯
and payments businesses across the UK. We’re looking for a PMI Analyst to play a vital role in ensuring smooth post-merger integrations, helping us deliver real value, operationalstability, and cultural alignment. What You’ll Do Support end-to-end integration of acquired tech businesses Help build and track 100-day plans and success metrics Map More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
ClearCourse
and payments businesses across the UK. We're looking for a PMI Analyst to play a vital role in ensuring smooth post-merger integrations, helping us deliver real value, operationalstability, and cultural alignment. What You'll Do Support end-to-end integration of acquired tech businesses Help build and track 100-day plans and success metrics Map More ❯
New Milton, Hampshire, United Kingdom Hybrid / WFH Options
Appello Careline Limited
Medical Insurance - Family Cover Pension Scheme, up to 5% Company matched Free on-site parking THE ROLE Appello is seeking an experienced Head of Service Delivery to lead the operationalstability of our external facing IT services. This pivotal role ensures that our external facing IT operations are resilient, cost-effective, and aligned with business needs - all underpinned … maintenance and change deployments. Monitoring & Reporting Own tools for real-time and historical service monitoring. Deliver dashboards and reports on service health. Maintain effective alerting and escalation processes. Service Stability & Outage Mitigation Act as escalation point for major incidents. Coordinate cross-functional responses to service issues. Drive root cause analysis and preventative actions. Service Level Management Define and manage More ❯
changes, enhancements, and product upgrades/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disaster recovery, cybersecurity, EVM, and other infrastructure support activities. • Demonstrate business acumen, stay updated on industry trends, and be the internal expert on the product … and competitive landscape. • Conduct customer and stakeholder interviews on product vitality and operational stability. • Engage frequently (50% of the time) with the development team, facilitating discussions, providing clarification, and contributing to design activities and decisions. • Demonstrate expert communication and influencing skills to ensure alignment between customers, product managers, and engineering teams. • Anticipate downstream consequences and effectively tailor strategies to More ❯
Reading, England, United Kingdom Hybrid / WFH Options
Project People
Designer – Transformation – IT/BSS Reading – Hybrid working 06 months Contract role We’re hiring a Contract Operations Service Designer to lead the definition and delivery of robust, scalable operational services across IT and BSS environments. You’ll work with both internal teams and strategic partners to ensure services are designed for effective operational performance, meeting key readiness … service transition, and customer experience goals. 🔍 Key Responsibilities: Deliver end-to-end service designs across legacy and transformed IT & BSS environments. Support Service Transition & Readiness to ensure operational stability. Define and maintain Service Design artefacts: SLAs, OLAs, OSS inputs, Service Catalogues, and more. Evaluate third-party service capabilities against operational and compliance standards. Align with the company’s … operational strategy and long-term customer experience goals. ✅ What We're Looking For: Proven experience in Service Design across IT and Business Support Systems (BSS) . Strong knowledge of Service Management frameworks (ITIL, ISO27001). Experience with OSS/BSS tooling , Configuration Management, and service monitoring. Previous work in multi-supplier managed service environments . Ability to work collaboratively More ❯