Lead Technical Application Service Specialist
Edinburgh, United Kingdom
Lloyds Bank plc
with Lab agile methodologies. Acting as Lead SME for any incident resolution relating to underlying platforms or online service Ensure there is a continuous focus and improvement on service stability and observability. Lead trend analysis to improve service and own all lifecycle management activities on tools including ServiceNow. Influence the technical direction of the lab and wider platform by … deep technical insights and lead the resolution of complex service-related issues within our source business systems and our web technologies. Proven ability to implement system changes and ensure operational stability across multiple platforms and business units. Operational - Take full ownership of system availability, performance, and currency, accepting 24/7 accountability. Proven experience improving Run operations More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: