1 of 1 Operational Support Analyst Jobs in West London

A leading group of global life-saving technology businesses is seeking an Operations Support Analyst to join their expanding team. This exciting opportunity sits at the heart of a transformative digital strategy designed to harness the power of connected, smart technologies across operations and enterprise applications. With a … ensuring the smooth operation of critical IT systems, supporting enterprise applications, and driving continuous improvements across a diverse and dynamic technology landscape. Key Responsibilities Operational Support & Monitoring Manage daily IT operations, monitor system health, and escalate urgent service requests as needed. Conduct routine system checks to identify inefficiencies … and operational bottlenecks. Coordinate with end-users, application owners, and platform teams to triage and resolve incidents effectively. Reporting & Analysis Assist in the development of reporting dashboards and performance metrics, including SLAs and system uptime. Leverage tools such as Excel and Power BI to analyse trends, drive data-driven More ❯