2 of 2 Operational Support Analyst Jobs in the North West

Tittle: Operations Support Analyst/Messaging Ops Support Engineer Contract Length: 12 Months Location: Chester (3 days onsite per week) Working Pattern: Full Time (need out of hours support) Rate: Highly competitive rate available for suitable candidates Are you ready to make an impact in the … Unified Communications arena? We are seeking a dynamic and skilled Operations Support Analyst/Messaging Ops Support Engineer to join our team! If you thrive in a fast-paced environment and have a passion for technology, this is the perfect opportunity for you! Required Skills & Experience: Experience … Voice Persistent chat - symphony linux based - in the cloud. Familiarity with the Cisco UC Suite, including Teams, Jabber, and WebEx. Experienced in infrastructure to support symphony. Strong experience in Microsoft PowerShell and other scripting technologies. Proficiency with monitoring tools such as Splunk and SCOM. Ability to effectively interface with More ❯

A leading group of global life-saving technology businesses is seeking an Operations Support Analyst to join their expanding team. This exciting opportunity sits at the heart of a transformative digital strategy designed to harness the power of connected, smart technologies across operations and enterprise applications. With a … ensuring the smooth operation of critical IT systems, supporting enterprise applications, and driving continuous improvements across a diverse and dynamic technology landscape. Key Responsibilities Operational Support & Monitoring Manage daily IT operations, monitor system health, and escalate urgent service requests as needed. Conduct routine system checks to identify inefficiencies … and operational bottlenecks. Coordinate with end-users, application owners, and platform teams to triage and resolve incidents effectively. Reporting & Analysis Assist in the development of reporting dashboards and performance metrics, including SLAs and system uptime. Leverage tools such as Excel and Power BI to analyse trends, drive data-driven More ❯