1 of 1 Operations Analyst Jobs in Sheffield

L2 Operations Analyst - Shift Place of work: On-site – Sheffield, UK/Duration: Permanent Hours of work: Shift 24/7/365 4 days on and 4 days off 2 days 6:00 AM-6:00 PM | 2 Nights 6:00 PM-6:00 AM The Operations Analyst role based in Sheffield will provide remote … support teams to provide analysis and out of hours hands for monitoring and incident resolution. Position Responsibilities: This role involves the following: Working in a 24x7 support environment the Operations Analysts focus on maintaining the healthy operation of our customer estates. Triaging of incidents and monitor events and initial resolution support ensuring that response and closure SLAs are met. … to fault find on a variety of windows and cloud technologies Good high-level understanding of infrastructure environments Good problem-solving skills Previous experience on a service desk/Operations centre Excellent written and verbal communication skills Sharp attention to detail Desirable Skills: Experience administering/supporting the following: Windows Server and desktop operating systems Network devices Office More ❯