2 of 2 Operations Management Jobs in Leeds

ACTIVE SC MUST BE PAYE THROUGH UMBRELLA Month 1-2 knowledge transfer for take on of new ServiceNow platform management. Onwards the role will be a mix of platform management and developing the platform based on customer requirements. Your role As an integral part of our ServiceNow team, you'll have fantastic opportunities to develop both yourself and our … Strong understanding of JavaScript, HTML, CSS, and ServiceNow Scripting languages. ServiceNow Certified Application Developer (CAD) and Certified Implementation Specialist (CIS) certifications are highly preferred. Strong understanding of IT service management (ITSM) and IT operations management (ITOM) processes. Strong communication, interpersonal and problem-solving skills, with the ability to interact effectively with technical and non-technical stakeholders. JBRP1 More ❯

for that next step up! Successful Service Desk Manager/Service Desk Team Lead must have experience within a similar position and comfortable with proactively overseeing 5 reports, performance management, setting KPI’s as well as resource management, handling escalations. As Service Desk Manager/Service Desk Team Lead you should have excellent communication skills to handle stakeholder … management/3rd party interaction. If you as a Service Desk Manager/Service Desk Team Lead have any experience with Service transitions, continuous improvement and implementation of process & procedures then you will have a huge advantage! We are only interested in Service Desk Manager/Service Desk Team Lead who are keen to progress themselves – This is an … ideal opportunity to break into Operations Management! Apply Now! We need to move quickly More ❯