2 of 2 Operations Management Jobs in Loughborough

seeking an experienced ICT Service Delivery Manager to manage the effective operational delivery of ICT services. The role will oversee day-to-day ICT operations, service performance, customer satisfaction, ICT projects and continuous improvement. The successful candidate will work closely with ICT managers across development, security and support functions … during a period of organisational change, including Local Government Reorganisation activity. Important – Please Read Carefully This is a senior ICT Service Delivery/ICT Operations Management role. Candidates must have significant experience managing ICT service delivery or ICT operations in a complex organisation. Strong knowledge of ITIL ...

operational delivery of ICT services, ensuring systems are reliable, secure and customer focused while managing service improvements, ICT projects and day-to-day operations across Service Desk, Infrastructure, Security and Development teams. Location: Southfield Road, Loughborough (Hybrid – 3 days office, 2 days remote) Pay: £22.41 per hour PAYE/… with ICT managers, suppliers and stakeholders. Ensure effective governance, cyber security, business continuity and risk management. About You: Significant ICT Service Delivery or ICT Operations Management experience. ITIL qualified (Foundation or above). Project Management qualification (PRINCE2, Agile or similar). Strong leadership, stakeholder management ...