Kingdom for the last 5 years to obtain SC clearance. Responsibilities include: Technical Development - Design and develop solutions for ServiceNow workflow applications, including: Customer Experience Workflow Applications - Customer Service Management (CSM), Field Service Management, Customer Service Portal Technology Experience Workflow Applications - IT Service Management (ITSM), IT OperationsManagement (ITOM), IT Asset Management (ITAM) Employee … Experience UI for tailored and seamless interactions. Use UI Builder and Service Portal to deliver role-based dashboards and customized workflows that meet client-specific requirements. Integration and Data Management - Integrate ServiceNow applications with external systems (e.g., CRMs, HR systems, eCommerce platforms) using REST/SOAP APIs and IntegrationHub. Manage data migration and ensure data integrity across ServiceNow modules More ❯
strong reputation in the industry. Join us in our mission to inspire and drive positive change within the recruitment landscape. ROLE OBJECTIVE We are seeking an experienced HR and Operations Manager to join our dynamic team at Goaco. The ideal candidate will own and continuously improve Goaco's end-to-end onboarding experience and core HR functions, and develop … department worldwide. This role will ensure all processes align with ISO 9001 standards, partner with tech and cyber teams on governance, and identify opportunities for automation. RESPONSIBILITIES Onboarding & HR Operations: Design and manage a seamless global onboarding journey for new hires, including both in-person and remote inductions to align employees with role expectations and company culture. Administer core … HR functions such as contract management, benefits administration, performance reviews, and offboarding. Monitor ongoing performance metrics and coordinate regular check-ins with line managers to support employee development. Oversee health and safety compliance across all locations, ensuring alignment with local laws and industry best practices. Act as the primary HR contact for employees globally, providing consistent support across regions. More ❯
must have resided continuously within the United Kingdom for the last 5 years. Responsibilities include: Technical Development: Design and develop solutions for ServiceNow workflow applications such as Customer Service Management (CSM), Field Service Management, Customer Service Portal, IT Service Management (ITSM), IT OperationsManagement (ITOM), IT Asset Management (ITAM), HR Service Delivery (HRSD), Employee … s Experience Layer components to build modern, intuitive user interfaces, configure Next Experience UI, use UI Builder and Service Portal for role-based dashboards and workflows. Integration and Data Management: Integrate ServiceNow applications with external systems using REST/SOAP APIs and IntegrationHub, manage data migration, ensure data integrity across modules and systems. Experience required: Proven experience with ServiceNow More ❯
Service Delivery Manager to join their Technology Services function on an initial 12-month fixed-term basis. This is a hybrid role that sits between Service Delivery and Helpdesk Management where you’ll play a hands-on role in managing day-to-day IT service operations across their UK and European offices, ensuring a high level of service … run. They’ve got the complexity of a multi-site, multi-national setup, but without the red tape of a large corporate. Core Responsibilities: Lead the day-to-day operations of the internal IT support team Act as the main escalation point for service-related incidents, making sure issues are routed and resolved quickly Maintain oversight of core ITSM … processes which includes - incident, request, and change management Participate in weekly delivery/change meetings, helping to shape the approach and assess business impact Guide operational tooling improvements and help prioritise internal service enhancements Manage relationships with suppliers for hardware, mobile, and connectivity reviewing contracts and spend What They’re Looking For: Experience in IT Service Delivery or Helpdesk More ❯
Milton Keynes, England, United Kingdom Hybrid / WFH Options
Howden
Analytics, and Group IT, the Director will ensure that best practices are embedded across all business units. This position requires a strong background in process improvement methodologies, excellent project management skills, and the ability to influence and collaborate across a global, matrixed organisation. The Director will also play a key role in mentoring project and business analyst teams, ensuring … project and business analyst teams, acting as a role model for leadership and best practice. Benchmark internal processes against industry standards to identify further opportunities for innovation. Ensure change management principles are embedded in all improvement initiatives to drive adoption and long-term success. Who We’re Looking For Proven experience in process improvement, operationsmanagement, or … Experience in managing benefit realisation and performance tracking across multiple business units. Familiarity with regulatory environments and governance frameworks in a multinational context. Qualifications Advanced degree in Business Administration, OperationsManagement, or a related field. Certification in process improvement methodologies (e.g., Lean Six Sigma Black Belt). Experience working in a global or multinational organisation. Familiarity with industry More ❯
Select how often (in days) to receive an alert: Operations Manager Location: UK - Mobile England, UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading Job-ID: 213594 Contract type: Standard Business Unit: Purchasing & Supply Chain Life on the team A fantastic opportunity has arisen for a role as Operations Manager to join Computacenter's … to-end lifecycle services. You will be responsible for all operational stock-related activities for a range of CC customers to deliver on contractual requirements for our Device Lifecycle Management (DLM) service offering. The activities, in collaboration with the Global Stock Level Manager(s), will include but not be limited to the repair process, replenishments processes, spare part ordering … and disposal process. What you'll do OperationsManagement Initiation & presentation of KPI measures including relevant parameters to monitor repair cycle, parts supply & disposal demand. Produce, run, interpret monthly analytics data, apply logic-engines, and define required actions for relevant devices. Manage transfer order replenishments to success. Detect quality & process problems, derive, and implement appropriate improvement measures. Team More ❯
Security Manager will oversee the organisation’s security and data infrastructure, with a focus on technical aspects to ensure robust protection of information systems. This position involves managing security operations, implementing security measures, and leveraging Microsoft Azure’s security features to safeguard the organization’s data and infrastructure. Key Responsibilities: Security OperationsManagement: Be the Technical Expert … procedures, and protocols Actively engaged in continuous monitoring and protection of networks, systems, and applications Technical Security Implementation: Design, implement and support new and existing security solutions. (Privileged Access Management, Vulnerability Management, Threat Intelligence, etc) Expert in Microsoft Azure’s security tools and services. (Entra, Privileged Identity Management, conditional access, Microsoft defender, Sentinel, etc) Perform security input … and guidance on tools being adopted within the organisation. Oversee and assess the outputs of the vulnerability management platforms to effectively identify and mitigate vulnerabilities Ensure documentation of all solutions and designs are up to date, including technical design documents and associated policies, procedures and processes Azure Security Management: Utilize Microsoft Azure’s security features, including Azure Security More ❯
make the world work better for everyone. Job Description You will produce new business with a defined set of ServiceNow's largest existing accounts. You will oversee executive relationship management for assigned accounts and lead virtual teams, including Solution Sales, Solution Consulting, Support and Professional Services, in supporting our most esteemed clients. What you get to do in this … may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 10+ years of experience in client management, aligning account strategies to revenue opportunities 5+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive- level relationship … management Previous sales experience in IT Service Management, HR, Security Operations, Customer Service or IT OperationsManagement (within software or IT sales organizations) Experience exceeding sales targets Experience leading a virtual or matrixed team Understanding of broad, macro-level business IT needs for a prospective client Travel up to 50% (depending on geography/region More ❯
Reading, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
customers in improving their processes and organizational models Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required Thorough working knowledge in IT OperationsManagement or IT Service Management is critical Certifications/Education: ServiceNow Certified System Administrator ServiceNow Certified Application Developer preferred What we offer? Referral Program Quarterly bonus opportunities More ❯
Join to apply for the VP, Critical Asset Management role at Equinix 1 week ago Be among the first 25 applicants Join to apply for the VP, Critical Asset Management role at Equinix Equinix is the world’s digital infrastructure company, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring … committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. Job Summary The VP, Critical Asset Management will lead the strategic direction and operational execution of critical asset management, asset lifecycle management, and strategic capacity across Equinix’s global data centers. This role is … responsible for overseeing the evaluation, performance, efficiency, and end-of-life management of critical infrastructure assets, including electrical systems, mechanical systems, and liquid cooling solutions, ensuring alignment with business objectives and operational excellence. The role will also oversee the development of a Global Inventory & Capacity Management platform, designed to allow Data Center operations and Sales teams and More ❯
Join to apply for the Operations Manager, Data Centres role at JLL 1 week ago Be among the first 25 applicants Join to apply for the Operations Manager, Data Centres role at JLL Ability to lead a diverse team of multiskilled engineers to ensure high preformance and delivery. To undertake aspects of Planned Preventative Maintenance (PPM), Reactive Maintenance … analysed and recorded To produce monthly operational reports, and additional reporting when required To complete HV training ( tbc ) and switch HV and LV supplies as required Title of Position: Operations Manager, Data Centre Reporting to: Service Delivery Manager, Data Centre Job Purpose Ability to lead a diverse team of multiskilled engineers to ensure high preformance and delivery. To undertake … and ensuring understanding of all relevant information in all circumstances Planning, Organising & Executing – plans ahead, organises and schedules activities and resources, monitoring the execution against timescales and plans Risk Management – effectively manages risks and ensures that the interests of the business, others and self are protected Customer Awareness – effectively manages relationships in the supply chain, responsive to the needs More ❯
experience (include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI's potential impact on the function and industry) 10+ years of experience in client management, aligning account strategies to revenue opportunities 5+ years of experience as a Client Director or in an equivalent role, with a focus on transformational sales and executive-level relationship … management. Prior sales experience in one or more of the following areas: Finance, HR, Customer Service, Supply Chain, IT Service Management, Security Operations, or IT Operations Management. Experience leading a virtual or matrixed team Additional Information We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories More ❯
Field Operations Manager (Hardware) BY Title: Operations Manager; Project Manager Location: Virtual within the US (CST or MST preferred) Travel: Frequent domestic and occasional international travel is expected in this role Visa Sponsorship: We are unable to provide Visa sponsorship for this role Overview Join our dynamic team at Blue Yonder, where innovation meets excellence. We are excited … to be part of the Doddle team, which was proudly acquired by Blue Yonder in 2023 . Doddle's renowned, cutting-edge solutions in last-mile delivery and returns management play a crucial role in driving forward our mission to revolutionize the supply chain landscape. In the role of Field Operations Manager (Hardware), you will be responsible for … skills, operational proficiency, and a strategic mindset to align our technology solutions with customer goals while driving operational excellence and efficiency. What You'll Do Day-to-Day Vendor Management: Manage hardware manufacturing and support partners, including overseeing production timelines to ensure products are built within agreed schedules. Coordinate logistics to ensure timely shipment and delivery of hardware to More ❯
Job Description Job title Data Reporting Analyst Reporting to Director of Operations and Project Salary range £27,000 per annum (prorated for 22.5 hours) Main Purpose The main purpose of this role is to provide data administration, analysis, information management and performance reporting to the PWM Management team. To ensure the business has all the essential data … information and reports to enable effective decision making, maximise business performance and ensure compliance. Key Responsibilities Create and provide monthly reports in line with the Wealth Management’s core meetings (e.g. Academy, Management Meetings, OperationsManagement Meeting) to ensure the business receives accurate Key Business Information Ownership of the central reporting of the PWM Scorecard and … ongoing advice fees that are at risk are managed with Advisers Support the transfers of any requests regarding Salesforce records Run Salesforce reports as and when required to support Management Information Reporting Maintain Key PWM Reports to ensure accurate client allocations, segmentation and performance Run MyPractice reports as and when required Provide a comprehensive administrative service to key stakeholders More ❯
UNIT 5, BROOKLANDS BUSINESS PARK, FARNINGHAM ROAD, CROWBOROUGH, England
F T I LTD
We’re looking for a motivated and organised Administration Apprentice to support the day-to-day operations of our office. This is an ideal opportunity for someone looking to start a career in business administration while learning on the job and working towards a recognised qualification. Role You’ll gain experience in a wide range of office tasks, from … emails Filing and organising documentation Raising and processing purchase order/sales orders Liaising with suppliers for pricing and lead times Tracking orders and updating status Assisting with the management technical documentation Supporting quality audits ISO9001 Training For this Apprenticeship Standard, learners will have the opportunity to give focus on the knowledge, skills and behaviours of the standard that … become the vital hub of a high-tech engineering team, master essential business skills, take on leadership challenges, and fast-track your way into project support, quality control, or operationsmanagement Apprenticeship Standard Business administrator (level 3) Training Provider IPS INTERNATIONAL LIMITED Working Week Monday - Friday, 08:30 - 17:00 with an hour for lunch. Expected Duration More ❯
Get AI-powered advice on this job and more exclusive features. Direct message the job poster from North Talent Partner with Technical & Operational transferable skills with technical, engineering and management experience who likes to think outside the... About the Role: We are seeking an experienced and dynamic Programme/Senior Project Manager to lead and develop a team delivering … escalations, ensuring minimal disruption and maximum client satisfaction Report regularly to senior leadership on project performance, financials, risks, and opportunities Qualifications Skills & Experience Required : Extensive experience in project or operationsmanagement within data centres, critical infrastructure, or physical security environments. Proven track record leading multi-site projects across the UK and Europe. Strong technical knowledge of both: Data … fitouts)Physical Security Systems (access control, CCTV, intrusion detection) Demonstrated success in building and leading high-performing teams. Experience with P&L ownership, budgeting, and financial reporting. Strong client management skills, with the ability to engage with senior stakeholders. Deep understanding of compliance frameworks and standards including ISO 27001, CPNI, GDPR, and health & safety regulations. Excellent communication and reporting More ❯
OUTSIDE IR35 contract Remote positon - with odd trip to london office Role responsibilities: Platform Development and Configuration: Design, implement, and maintain features across core ServiceNow modules, including IT Service Management (ITSM) , IT OperationsManagement (ITOM) , Configuration Management Database (CMDB) , Strategic Portfolio Management (SPM) , AppEngine , Custom Applications , and Service Portal . Utilize platform tools such as More ❯
client stakeholders. § Ownership of prospect and customer project technical portfolio as well as leadership in complex multi-tenet solution § Designing and documenting technical solutions, considering their impact on business operations and workflows. § Evaluating and selecting appropriate technologies and platforms, considering factors such as cost, performance, scalability, security, maintainability, and operational impact. § Providing technical guidance and mentorship to project teams … concisely to both technical and non-technical audiences, typically from product technical SMEs through PMs all the way to the C-suite and board members. § Understanding of business process management and operational optimisation principles. DESIRED KNOWLEDGE, SKILLS & EXPERIENCE § Excellent stakeholder management across higher levels within customer organisation (senior management & C-suite) § Industry certifications relevant to enterprise architecture … and/or operations management. § Industry certifications relevant to specific technical solutions or solution stacks. § Experience in a client-facing consulting role. § Real world & hands-on experience with specific industry-leading technologies. KEY COMPETENCIES REQUIRE FOR ROLE Analytical & Problem-Solving Skills, Strategic Thinking, Technical Documentation, Operational Awareness, Process #J-18808-Ljbffr More ❯
Camberley, Surrey, United Kingdom Hybrid / WFH Options
North SP Group Limited
in new and exciting ways. Responsibilities About the Role: This for a Client Services Project Manager is assigned to a specific campus and are responsible for the control and management of all client requirements within their Area of Responsibility (AOR). This role will be direct client facing and work in support of client requirements. Predominantly based between Corsham … Client Fit Out Schedule. Update Risks and Issues Log as required. Update Supplier Portals if applicable. Resolve any incidents and confirm to Head of Client Services when complete. Incident Management and Resolution. Project Closure On completion inspect installation with supplier. Create Snag List and confirm Timescales for resolution. Issue Practical Completion certificate (PCC) and arrange handover with Client. Close … Qualifications Skills & Experience Required: Strong technical knowledge of both: Data Centre Infrastructure (power, cooling, cabling, fitouts) Physical Security Systems (access control, CCTV, intrusion detection) Extensive experience in project or operationsmanagement within data centres, critical infrastructure, or physical security environments. Demonstrated success in building and leading high-performing teams. Experience with P&L ownership, budgeting, and financial reporting. More ❯
to partner with a Digital Transformation and a Cyber Security Consultancy, who specialise in large scale technology programmes within the central government. They are seeking an experienced HR and Operations Manager to join there dynamic team. The ideal candidate will own and continuously improve the clients end-to-end onboarding experience and core HR functions, and develop and maintain … ensure all processes align with ISO 9001 standards, partner with tech and cyber teams on governance, and identify opportunities for automation. RESPONSIBILITIES Administer core HR functions such as contract management, benefits administration, performance reviews, and offboarding. Monitor ongoing performance metrics and coordinate regular check-ins with line managers to support employee development. Oversee health and safety compliance across all … customer success, and product. Ensure all documentation is clear, consistent, and aligned across global teams. Conduct regular reviews and gap analyses to ensure playbooks remain current and effective. Quality Management & Compliance: Lead efforts to align HR and operational processes with ISO 9001 standards. Maintain audit-ready documentation and support both internal and external quality assessments. Champion continuous improvement initiatives More ❯
like to express your interest in these positions, please register your interest by submitting an application. Main responsibilities of the role include: Reporting to the Technical Delivery Manager or Operations Manager Comply with Serco’s Management Systems and USSF policies/procedures Configuration and error free real time operation of a variety of satellite ground and communication systems. … maintenance, system checks and tests, and fault troubleshooting/rectification. Once fully certified, will act as senior person in operational areas when required, and report all events to the Operations Manager. Engage in technical discussions with stakeholders (US operationsmanagement) and Serco management teams on site issues Shift Technicians will work a pattern of 12-hour … and certification of Operator Position Day Technician, when fully trained and certified, to participate in a one in three weekly call-out rota assisting with uninterrupted 24/7 operations along with other department members Carry out Document Reviews, Risk Assessments and Planned General Inspections as required. Opportunity for overtime/TOIL will become available once fully certified. Assist More ❯
Basingstoke, England, United Kingdom Hybrid / WFH Options
JWGC
Logic Apps – Functions - Storage - Architecture skills - Design Patterns – Microservices - API management. This award-winning Microsoft Solutions Partner, focused on Microsoft Cloud services including Office 365, Business Apps, Mobile Device Management, OperationsManagement, and Azure, is seeking a new Lead Application Developer who will evolve into an Architect and Practice Leader. The ideal candidate has a background in … HTML, CSS, JavaScript, ReactJS, Python, SQL Server, MySQL, RESTful APIs, cloud services, security, Agile methodologies, Azure Platform Services, App Service, Logic Apps, Functions, Storage, Design Patterns, Microservices, and API management, please send your CV. Remember, this is a FULLY REMOTE WORK FROM HOME POSITION . #J-18808-Ljbffr More ❯
are seeking an Administrator to join their established team on a full-time, permanent basis. The Administrator will work closely with all operational departments, assisting with day-to-day operations, scheduling works and service activities for the engineering team, and supporting operationsmanagement and supervisors. Responsibilities include: Providing outstanding customer service and answering calls and emails professionally More ❯
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Talent Finder
per annum (FTE £50,000), depending on experience Our client is a Microsoft Solutions Partner seeking transformative services focused on Microsoft Cloud for Office 365, Business Apps, Mobile Device Management, OperationsManagement, and Azure. They work to enact change and achieve meaningful outcomes by maximising the value of technology and building enduring relationships. This is an exciting More ❯
Employment Type: Permanent, Part Time, Work From Home
position will have an impact on patient, employee and visitor satisfaction by providing superior customer service in a clean safe environment. II. Job Relationships: Supervised and reportable to Food OperationsManagement Team III A. Responsibilities/Essential Functions: Must be able to effectively communicate with patients, visitors and other hospital staff. Assembles attractive daily menu items, accommodating diet … beverages as necessary in a quick and accurate fashion. Coffee and iced tea is brewed according to standards and served in appropriate mugs. Bring questions referring to diets to management for resolution. Refers all patients' and customer questions to appropriate personnel. Washes and dries all food trucks after every meal to ensure proper sanitation. Ensures that all paper items … and sanitary equipment/utensils using prescribed cleaning methods following all sanitation checklists. Performs other related duties as assigned. IV. Reporting Requirements: Reports any questions referring to diets to management for resolution. Informs supervisor of any problems that arise either by notifying supervisors during meal rounds or by calling diet office. Reports all unsafe conditions and improper articles (such More ❯