Job Title: Digital OperationsManager/IT Manager/IT Operations Support Manager Location: London Department: Digital Operations Salary: £60-70k + Benefits Company Overview: We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital OperationsManager to oversee the … daily operations of our digital ecosystem, ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects. As the Digital OperationsManager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross-functional teams, and … ensuring our digital operations meet the highest standards. Key Responsibilities: Team Leadership and Management: Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End-to-End QA Specialist. Allocate resources efficiently to ensure timely and successful project delivery. Conduct regular performance reviews and More ❯
Contract Type: contract to perm Overview: We are seeking a dynamic and experienced Senior IT OperationsManager to lead and develop our internal IT operations, overseeing infrastructure, service desk, and the delivery of key technology transformation projects. You will manage a Helpdesk Lead (with a team of 5) and an Infrastructure Lead (with a team of … through their respective leads. Ensure effective resource planning, performance management, and development across the teams. Foster a culture of accountability, collaboration, and continuous improvement. Operational Management Oversee daily IT operations, ensuring high availability, performance, and user satisfaction. Manage escalations and prioritisation of support issues. Monitor and report on key operational metrics (e.g. SLAs, uptime, incident response). Project Delivery … regulations (e.g. ISO27001, Cyber Essentials). Manage risk assessments, vulnerability management, and incident response processes. Stakeholder Engagement Act as a senior point of contact for internal stakeholders regarding IT operations and service delivery. Work closely with other business units to understand their IT needs and translate them into actionable initiatives Skills & Experience Required: Proven experience in a senior IT More ❯
of passion, drive, and the positive energy...coupled with a touch of humility. A natural leader who empowers others through confidence, without arrogance. As the business seeks to expand their operations into the dynamic UK marketplace, we are inviting applications from highly skilled, naturally intuitive, ambitious and experienced Operations Managers who instinctively lead with passion to actively steer and … oversee operations during this exciting phase of growth. The successful applicant will be the company’s major foundation to their UK operations. The Role As OperationsManager, you will report to and work directly with the Managing Director of the business, playing a key role in establishing and optimising the operational processes in the UK. You will … standards that define this state-of-the-art solutions provider. Key Responsibilities Develop and implement operational strategies aligned with the company’s objectives Oversee day-to-day cross-departmental operations (production, logistics, procurement, customer services) Identify and implement process improvements to enhance productivity and service delivery Lead, mentor, and develop team members to fostering a culture of continuous improvement More ❯
Responsible for overseeing the day-to-day operations of the IT operations functions including Cloud infrastructure operations and disaster recovery. Management of outsourced service provider activities including IT service levels, audit, compliance, IT controls and disaster recovery activities. What you will be doing: Operations Management Act as initial point of contact and escalation for Cloud infrastructure … improvements. Assist with implementation of cloud automation and optimisation initiatives. Act as key member of CAB and review/approve CRs as required. Act as escalation point for IT operations issues and major incidents. Ensure incidents and service requests are managed to resolution. Assist in the planning and implementation of the infrastructure architecture including design, migration, integration and installation. … provided by the suppliers are minimised. Responsible for developing and maintaining supplier service management plans. Assist with cloud license and software management. Raise purchase orders, reconcile and approve IT operations invoices and track against budget. Analyse cloud consumption and work with wider IT team to ensure cloud cost optimisation. General In addition to the above key responsibilities, you may More ❯
Transport OperationsManager for Patient Care Our Client is seeking to recruit a seasoned professional ideally with managing patients and their transportation and drivers. The position will organising and managing a team of circa 30 personnel in the team. This role will be worked over 2 shifts from Monday to Friday each ?" 6.00 am to 4.00 pm or … important for success therefore you should maintain positive working relationships with others. Great service is paramount for our continued expansion and the trust of our partners. The role of OperationsManager is ensuring this is delivered consistently by using data metrics allied with staff development to affect a continuous improvement programme which allows us to retain staff and … keep scaling the business. You will have specific responsibility for the following: · The management of all staff within the operations group including the on and off boarding of staff, optimisation of shift times, holidays, sickness, absenteeism, and general performance. · Implementation of improved operational procedures across all shifts. This will include standardisation of ways to deal with call answering, customer More ❯
Antonio. This position will support both internal and customer-facing projects involving the growth and sustainment of an enterprise service desk suite of tools specifically, ServiceNow . The Service OperationsManager will oversee the Service Desk multi-tiered team along with ServiceNow operations management to deliver solutions and day-to-day operations that ultimately ensure seamless … experience. Candidate MUST: Be a US Citizen with active SECRET and eligibility to obtain SCI Be local to the San Antonio area and able to report on-site. Service OperationsManager Primary Responsibilities: Operational Oversight: Manage the daily operations ensuring high performance, and reliability of ServiceNow systems and service. Team Leadership: Lead, mentor, and develop a team … teams, fostering a collaborative and productive work environment. Budget Management: Monitoring project expenses and ensuring that spending stays within the allocated budget. Release Management: Coordinating with the ServiceNow Release Manager to schedule project releases and ensure alignment with roadmaps. Continuous Improvement: Identifying opportunities to improve project management practices and documentation to enhance delivery quality and speed. Provide feedback to More ❯
Job summary Previous applicants need not apply. Join Our Team as an IT OperationsManager! Are you ready to take on a pivotal role in our dynamic IT Operations team? As our IT OperationsManager, you'll be at the heart of ensuring the smooth and efficient running of the Trust's server and desktop … valued stakeholder organisations. If you're passionate about IT and thrive in a fast-paced environment, we want to hear from you! Main duties of the job As IT OperationsManager you'll oversee the Technical Services Team, ensuring secure and consistent delivery of server, network, and telephony services. They will manage both proactive and reactive aspects of … At Alder Hey we are here to look after a child and their family and that includes mums, dads, brothers and sisters. Job description Job responsibilities As the IT OperationsManager you will have responsibility for server and storage infrastructure, network voice and data services and collaborate with other teams and partner organisations both clinical and administrative working More ❯
Job Title: IT Operations & Asset Manager Location: Des Moines metro area Department: Operational Excellence Reports To: Company Executive Come join a team where your drive and expertise can shine! Our company is built around client satisfaction and our employees are our greatest asset. We are excited to have the opportunity to bring a new member onboard to our … grow from within. Role Summary We're on the lookout for a tech-savvy multitasker who thrives on streamlining systems, empowering people, and collaborating across departments. As an IT Operations & Asset Manager , you'll sit at the intersection of IT, operations, and process improvement-driving digital efficiency, managing assets, and contributing to company-wide initiatives. If you … initiatives Participate in strategy sessions for process improvements, tech rollouts, and organizational growth Ensure alignment between IT capabilities and business goals Qualifications 3-5 years of experience in IT operations, systems administration, or technical project management Demonstrated experience with Microsoft 365 tools, particularly SharePoint and Power Automate Knowledge of asset management platforms, documentation systems, and vendor negotiation Strong communication More ❯
by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more. Partnerships OperationsManager, Strategic Alliances Welcome to Fireblocks , the industry-leading digital asset infrastructure technology company responsible for 15% of all crypto transactions! Here's the bit about us: Fireblocks … an enterprise-grade platform delivering a secure infrastructure for moving, storing, and issuing digital assets & cryptocurrencies. At Fireblocks, we enable businesses to securely build, run and scale digital asset operations through the Fireblocks Network and MPC-based Wallet Infrastructure. Our next-generation multi-layer technology protects Digital assets from cyber-attacks, internal collusion, and human error. Fireblocks is the … support digital assets & cryptocurrencies. Come join us as we Secure. Simplify. Scale Here's the bit about the opportunity: We are looking for a dynamic and self-starting Partner Operations and Programs Manager to help expand and optimise our strategic partnerships. Working in close collaboration with cross-functional teams, you will be responsible for designing and implementing efficient More ❯
We have an exciting new opportunity for aCyber Defence and Security Operations Managerto join the A&O Shearman Belfast office. Apply today via the link below or contact for more information. About the team The firm's ability to keep our clients' data secure is a bedrock for our reputation as a trustworthy professional services partner to many of … practical lessons learned into clients' cyber risk management and incident response programmes. What you will do Reporting to the global Head of Cyber Defence, the Cyber Defence and Security OperationsManager is a key role within the firm which is responsible for day-to-day management of the Cyber Defence and Security Operations Centre within their time … providing operational direction, performance management, and training. Provide structured mentorship to local junior Cyber Defence staff, supporting their technical development and career progression. Assist the Cyber Defence and Security Operations Performance Lead in ensuring the team fulfils shift work responsibilities and procedures. Ensure that any incidents are suitably mitigated and addressed, with the full incident lifecycle completed. This may More ❯
Your new role Digital Technology Services plays a vital role in supporting the organisation by delivering centralised IT infrastructure, with a strong emphasis on safeguarding identity access. The SecOps Manager is a key figure in the organisation's cyber defence efforts, tasked with identifying, detecting, and responding to information security threats, as well as managing the response to cybersecurity … projects that impact identity management across the organisation. The post holder also serves as a technical authority within the team and department. What you'll need to succeed Security Operations & Incident Response Lead security operations services, including monitoring, incident response, threat management, and intrusion detection, using both internal and external resources. Manage the outsourced 24/7 security … operations service. Lead the organisation's response to security incidents, coordinating recovery efforts with internal teams and vendors. Establish and manage threat intelligence processes to ensure timely remediation of vulnerabilities. Monitor and analyse performance metrics to support security troubleshooting and continuous improvement. Identity & Access Management Provide expert technical leadership for identity and access management, ensuring secure, high-performing services More ❯
Your new role Digital Technology Services plays a vital role in supporting the organisation by delivering centralised IT infrastructure, with a strong emphasis on safeguarding identity access. The SecOps Manager is a key figure in the organisation's cyber defence efforts, tasked with identifying, detecting, and responding to information security threats, as well as managing the response to cybersecurity … projects that impact identity management across the organisation. The post holder also serves as a technical authority within the team and department. What you'll need to succeed Security Operations & Incident Response Lead security operations services, including monitoring, incident response, threat management, and intrusion detection, using both internal and external resources. Manage the outsourced 24/7 security … operations service. Lead the organisation's response to security incidents, coordinating recovery efforts with internal teams and vendors. Establish and manage threat intelligence processes to ensure timely remediation of vulnerabilities. Monitor and analyse performance metrics to support security troubleshooting and continuous improvement. Identity & Access Management Provide expert technical leadership for identity and access management, ensuring secure, high-performing services More ❯
strong reputation in the industry. Join us in our mission to inspire and drive positive change within the recruitment landscape. ROLE OBJECTIVE We are seeking an experienced HR and OperationsManager to join our dynamic team at Goaco. The ideal candidate will own and continuously improve Goaco's end-to-end onboarding experience and core HR functions, and … department worldwide. This role will ensure all processes align with ISO 9001 standards, partner with tech and cyber teams on governance, and identify opportunities for automation. RESPONSIBILITIES Onboarding & HR Operations: Design and manage a seamless global onboarding journey for new hires, including both in-person and remote inductions to align employees with role expectations and company culture. Administer core … workflow automation platforms. Track and analyse key performance indicators (KPIs) to assess the effectiveness of automation initiatives. EXPERIENCE REQUIRED Experience: At least 5 years of proven experience in HR operations, process design, or operations management, ideally within a global or multi-regional environment. Quality Standards: Strong knowledge of ISO 9001 quality management principles, with hands-on experience aligning More ❯
Inserso is seeking a candidate to join our team to provide mission-critical support as our Technical Project Manager/Operations Center Manager. This position will be the primary point of contact for managing a support team of approximately 33 FTEs providing NOC, NOSC, Service Desk, and ServiceNow support on a 24x7 NOC and Service Desk support contract. … The Technical Project Manager will manage Task Order planning, execution and reporting to meet cost, schedule, and performance requirements. Responsibilities: The Technical Project Manager (PM)/OPS Center Manager shall act as the single point of contact for USSS who will own all Contractor activities related to this order. • Manage the cost, schedule and performance of Government … a variety of project/program management techniques and methods for Information Technology used throughout DHS and similar agencies. • Knowledge of IT Service Management (ITSM) processes. • Knowledge of IT Operations Center functions and processes. • Perform in a dynamic work environment including the ability to coordinate and perform multiple assignments. • Demonstrate excellent communication skills - both written and verbal. • Demonstrate experience More ❯
New system and service implementations, including zero trust architecture, to provide leading edge systems that are both secure and accessible. About The Role Join Peraton as a Senior IT OperationsManager Empowering Federal Missions with Secure, Resilient IT Infrastructure Peraton is seeking a Senior IT OperationsManager to lead enterprise operations in support of the … IMS) program. This individual will oversee the delivery of secure, high-availability IT services. As a key leader on the program, you will be responsible for managing the Network Operations Center (NOC), Service Desk, Data Center Operations and coordinating with the Enterprise Operations Center (EOC) to ensure operational readiness, service stability, and cybersecurity posture. You'll lead … integrated teams focused on managing events, incidents, problems, and changes, while maintaining a secure and resilient IT infrastructure. You will also serve as the program's senior operations representative, aligning technical operations with DoD, DHS, and USCG compliance requirements. Location: Requires On-Site work in Alexandria, VA and/or Kearneysville, WV. Must be able to travel up More ❯
Job Description BAE Systems is looking for an experienced OperationsManager to be responsible for the delivery of IT service and projects for operations and shall ensure end-to-end delivery of services based on Government-approved ITSM processes. The OperationsManager shall lead the analysis, planning, and implementation of ITSM initiatives in support of … United States Army Corps of Engineers (USACE) operations and ensure its alignment with ITIL approaches. The OperationsManager shall identify IT operational requirements, provide day-to-day leadership and quality control, and provide expertise to continually improve the USACE implementation of ITIL practices with the goal of exceeding performance objectives and reducing costs and schedule. Additionally, the … OperationsManager shall ensure that all USACE-supported devices and systems are configured and have installed the latest patches to meet all cybersecurity and operational requirements . The supported program provides enterprise IT services for USACE, including program management, IT infrastructure and shared services, general IT, cybersecurity services, engineering design, telecommunications services, emergency response, transformation, and surge/ More ❯
OperationsManager Canary Wharf, London Full Time/Permanent Salary: £70,000 - £80,000 A global technology integrator delivering end-to-end connectivity solutions is recruiting an OperationsManager for its Managed Services division. Reporting to the Services Director, the OM will lead teams providing telecommunications infrastructure services across multiple client accounts. The role focuses on More ❯
OperationsManager Canary Wharf, London Full Time/Permanent Salary: £70,000 - £80,000 A global technology integrator delivering end-to-end connectivity solutions is recruiting an OperationsManager for its Managed Services division. Reporting to the Services Director, the OM will lead teams providing telecommunications infrastructure services across multiple client accounts. The role focuses on More ❯
year pro-rata for part-time staff , plus annual leave and public holidays entitlement. Eligible for the Civil Service pension scheme option - employer contribution up to 28.97%. IT OperationsManager This is a varied and interesting role. Working across teams based in the UK and overseas, this role will manage our information and communication technology systems and … provide specialist support to help ensure that our platforms, and technology fully enables colleagues to deliver policy and programme work. The IT OperationsManager will be our global administratorfor Microsoft 365 platform (Entra ID, Azure Services, MS Defender, SharePoint, Intune, MS Defender, MS Purview) and Product Manager for Microsoft SharePoint. Other areas of work include. Procuringnew laptops … for SharePoint Experience in using eDiscovery search Experience ofimplementing or strengthening processes to improve efficiency. Good understanding of business processes including the outsource of procured services. Understanding of Security Operations Centre functions including SEIM and EDR tooling. Experienceusing SharePointand client management systems(CRM). Experience of cross-collaboration betweenmultiple departments. Excellent time management, including ability to prioritise tasksand working More ❯
satisfying working environment for all our employees. ONNEC has successfully achieved the Investors in Diversity Foundational Award for our commitment to equality, diversity and inclusion in the workplace. The OperationsManager (OM) is a senior management position within the Managed Services department and is responsible for delivering managed services within the Telecommunications (Voice and Data) Network Infrastructure arena. … working across the business to provide effective communication and build relationships with other teams to ensure effective dialogue and cooperation between departments. What we are looking fro in our OperationsManager: Extensive experience in a Service Delivery/Project Management environment Experience in a Senior Management position Excellent grounding in Telecommunications (Voice and Data) Cabling Infrastructure (both Technically … delivered services Preferred but not Essential Information Technology Infrastructure Library - (ITIL) If you feel you have the required skills and experience, click apply now to be considered as our OperationsManager - we'd love to hear from you More ❯
Cardiff, Wales, United Kingdom Hybrid / WFH Options
Creditsafe
Join our dynamic team as a Security OperationsManager, where you'll lead and enhance our security strategies to protect critical assets and ensure operational resilience. WHO ARE WE? Privately owned and independently minded, Creditsafe operates with the singular vision of powering business decisions. We do this by delivering valuable intelligence on customers, suppliers and potential buyers to … to be as helpful and supportive as possible. Outside of security we’re passionate about a combination of sport, music, coffee, dogs, and memes. JOB PROFILE As a Security OperationsManager, you will lead our Security Operations Centre, Application Security, and Security Engineering teams. The successful candidate will play a crucial role in continuing to improve organizational … motivated professional committed to advancing our security strategies to protect critical assets and ensure operational resilience. KEY DUTIES AND RESPONSIBILITIES • Manage the day-to-day activities of the Security Operations Centre (SOC) and Security Engineering teams. • Produce reports on key security metrics across Security Operations, Application Security and Vulnerability Management. • Conduct regular 1-2-1s, Performance Reviews More ❯
IT OperationsManager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US The Opportunity: The CIS program supports our intelligence customer deliver IT services to conduct its globally distributed operations. We are driving an … implementation, and operation of cutting-edge solutions. This includes continuous service improvement through the modernization of IT system infrastructure. CACI is looking for an experienced, innovative, and motivated IT OperationsManager to support the mission objectives and needs of the customer, the Defense Intelligence Agency. The position is contingent upon award of the DIA SITE III CIO Information … Services (CIS) contract. Responsibilities: Manages team(s) of operations specialists to coordinate execution of customer-centric, enterprise-wide monitoring, management, and maintenance approaches to drive approved service quality and interoperability across strategic goals and efficiency requirements and initiatives IAW the IT Service Management standards (DoDI 8440.01 DoD Information Technology Service Management (ITSM) and the Defense Enterprise Service Management Framework More ❯
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Datacenter IT OperationsManager (ITOM) on the U.S. Government Airgap team, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's dedicated online services supporting the U.S. Government. While our U.S. Government dedicated datacenter … operations team has a sharp focus on serving our U.S. Government customers and helping them achieve federal missions, together, all of Microsoft's Cloud Operations & Innovation (CO+I) infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts … services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class Cloud provider. Be at the forefront of the More ❯
Salary: £43,000 per year Working hours: 35 hours/week Department: Operations Number of posts needed: 1 Location: Hybrid, on site 3 days/week Working Pattern: Monday to Friday Reporting to: Chief Operations Officer Contract: 18 months - Fixed-term contract Closing Date: 10 July 2025 Our operations team is led by the Chief Operations … Officer (COO) and includes the finance and bookings & venue teams. This is a newly created role that will report directly to the COO and work closely with the wider operations team. Scope of role The role supports the delivery of our IT, facilities, health and safety across operations. They act as the first point of contact with outsourced providers … of the focus on core IT functions and 40% on facilities and operational oversight including procurement. They will be expecting to advise COO and wider SMT on IT and Operations related plans for the year. Responsibilities and Accountabilities Information Technology & Systems Be responsible with the support of the COO and wider SMT with all IT related strategy including procurement More ❯
DESCRIPTION The Worldwide Public Sector Business Operations team supporting AWS US Federal Professional Services (ProServe) is seeking an experienced, self-directed Business OperationsManager with strong operational, organizational, financial acumen, collaboration, federal government contracting, and communication skills to support the strategic and analytical needs of the growing US team. This is a high business impact role for … driving operational excellence to maximize goal attainment across the business. Key job responsibilities Trusted Advisor to Leadership • Provide strategic guidance to ProServe Business Leaders, bringing deep knowledge of business operations and proven execution of implementing best practices. • Provide data-driven insights on Key Performance Indicators (KPI) and standardized business metrics. Manage dashboards, regional reports and executive review documents, providing … deep dive analysis into gaps to goal; support strategies and initiatives to build and measure overall business health. • Implement, monitor and analyze success metrics and drive predictability in our operations, with an analytical mindset and technical skills. • Act as point of contact and subject matter expert on the business, providing guidance and serving as a secondary escalation point for More ❯