1 of 1 Operations Manager Jobs in Altrincham

that will enable you to shape the teams that report into you? If so, please read on! We’re seeking a dynamic Contact Centre Operations Manager to oversee our clients global, 24/7 omni-channel contact centre, spanning the UK, Mexico, Uganda, Singapore, and the Philippines. Having … globally, there is plenty of chance for you to make your mark on the future of this team! What You’ll Do: Lead strategic operations across voice, chat, email, and social channels. Drive high-performance teams and foster a customer-centric culture. Manage global client relationships and ensure SLA … projects across digital enhancements and process optimisation. Who You Are: 7+ years in contact centre leadership (3+ at senior level). Expert in global operations, BPO, or financial services. Skilled in client management, omni-channel tech, and team development. Ambitious and collaborative whilst also able to be direct to More ❯