eCommerce & Operations Manager
Rickmansworth, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
FULFILLED TALENT LIMITED
eCommerce&OperationsManager Location: Hybrid(UK-based) - London - Twice a week Salary: Competitive,basedonexperience JobType: Full-time ShapetheFutureofaFast-GrowingeCommerceBusiness Anexcitingopportunityhasarisenforatalentedandmotivated eCommerce&OperationsManager tojoinadynamicandexpandingconsumergoodscompany.Ifyou'repassionateaboutstreamliningoperations,optimisingdigitalsaleschannels,anddeliveringexceptionalservicethisroleisforyou. TheRole Thisisahands-onandvariedrolesuitedtosomeonewhothrivesinafast-pacedenvironmentandtakesownershipoftheirwork.Youllberesponsibleformanagingtheday-to-dayoperationswhiledrivingperformanceacrossmultipleonlinemarketplacesandlogisticspartners. KeyResponsibilities eCommerce&MarketplaceManagement ManageandoptimiseproductlistingsacrossplatformsincludingAmazonUK/EU,eBay,andabrandedwebsite Monitormarketplaceperformance,customerreviews,andhealthmetrics Identifyandimplementstrategiestoimprovevisibility,sales,andbrandpositioning OperationsOversight Overseethird-partywarehouseoperationstoensuretimelyandaccurateorderfulfilment Monitorlogisticspartnersforefficiencyandservicelevels Maintaininventoryaccuracyacrossallplatformsusinginternalsystems CustomerServiceManagement Leadthecustomersupportfunction,ensuringallqueriesarehandledquicklyandeffectively Monitorfeedbackanddriveinitiativestoenhancethecustomerexperience Marketing&AgencyCoordination Collaboratewithmarketingagenciestodelivercampaignsanddriveonlinegrowth Trackperformanceandensureexternalpartnersarealignedwithbusinessgoals Contributecreativeideasforpromotionalactivity,branding … andcontent Reporting&BusinessSupport Workdirectlywithseniorleadershiponbusinessperformance,operations,andstrategicprojects Provideregularperformanceupdates,insights,andrecommendations WhatWereLookingFor Highlyproactive,organised,andcommerciallyaware Excellentcommunicationandproblem-solvingskills Abletomanagecompetingprioritiesandworkindependently Detail-orientedwithastrongfocusonqualityandresults Experience&Skills ProvenexperienceineCommerceoperationsoronlinemarketplacemanagement FamiliaritywithplatformslikeAmazon,eBay,andShopify Strongorganisationalandprojectmanagementcapabilities Experienceworkingwith3PLprovidersand/ormarketingagenciesisabonus WhatsonOffer Thechancetomakeameaningfulimpactinagrowingcompany Avariedandautonomousrolewithdirectexposuretoseniorleadership Ahybridworkingarrangementandaresults-focusedculture Opportunitiesforprofessionalgrowthasthecompanycontinuestoscale Ifyou'rereadytotaketheleadonoperationsandeCommerceforabrandontheriseapplynowandbepartofthenextphaseofgrowth. More ❯
Employment Type: Permanent
Salary: £50,000
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