Operations Reporting Manager
Solihull, West Midlands, UK
Hybrid / WFH Options
Hybrid / WFH Options
BNP Paribas Personal Finance
Job Title: Operations Performance & Reporting Manager Location: Solihull, Hybrid Hours: Full time, Permanent ______________________________________________ A bit about us: At BNP Paribas Personal Finance, we’re part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and … community. That’s why we live by our values of we're positive, we’re brave, and we own it. The Role: As the Operations Performance & Reporting Manager for our Call Centre Operations, you will be at the heart of driving data-driven decisions and performance improvements. … Forecasting: Analyse KPIs, identify trends, and support target-setting and budget forecasting. Team Leadership: Lead and mentor a team of four, ensuring collaboration with operations, finance, and senior leadership. Data Quality & Compliance: Ensure data integrity and compliance with internal policies, supporting key business projects and committee activities. Skills & Attributes More ❯
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