1 of 1 Operations Support Engineer Jobs in Canterbury

is out to make it again with a long-term mission to evolve and return to the front of the grid. Job Description We are looking for an ERP Support Engineer to join to team to support, troubleshoot and maintain solutions within our D365 F&O solution. You will collaborate closely with Operations teams to maintain … system functionality and ensure issues are resolved quickly to minimise disruption to business operations. Reporting to our ERP Lead, you will be responsible for providing technical support for D365 F&O users; responding to incidents, service requests, and resolving technical issues related to system performance, functionality, and integrations; analysing and diagnosing system issues: providing root cause analysis and suggesting … solutions; creating and maintaining technical documentation related to troubleshooting steps and system configurations; and actively engaging in knowledge sharing. Main duties: Solution Support Support end-users by resolving issues in a timely manner, providing training where necessary. Maintain communications between end users, stakeholders and technical teams throughout issue resolution process Perform RCAs on issues to define, document and More ❯