1 Order Management Jobs in Birmingham

Managing orders placed against any agreed SLAs and effective communication to customers or internal stakeholders. Ensuring all orders are monitored and reviewed throughout the order journey. Utilising systems to set review dates, monitor order stages and flagging of any orders which could deliver late if not addressed proactively. … as queries relating to supplier invoices from finance queries, data and reports. Setting objectives with your team that are aligned with the Head of Order Managements/Overall Business objectives. Completing regular 1-2-1s and performance reviews of any team members. Manage escalations accordingly to internal or … external documented escalation matrix. Requirements: Previous experience in a similar order provisioning role with an understanding of networks and telecoms operators. Must have a good attention to detail and an interest in business systems. Have experience as a team lead, including coaching and development. Be an individual with a more »