2 of 2 Order Management Jobs in Hertfordshire

. You will act as a key link between customers, engineers, and internal teams, ensuring high-quality service delivery and accurate system management at all times. Key Responsibilities Dispatch Field Service Engineers in line with SLA requirements (including urgent work orders within tight timeframes) Manage service contracts, work orders … Coordinate preventative maintenance schedules, installations, and reactive service calls Process service billing including credit/debit notes and re-invoicing where required Order and coordinate delivery of spare parts to engineers and customers Maintain accurate and up-to-date customer and service records across CRM systems Liaise daily with ...

onboarding, delivery, and offboarding of client services. The Role As Service Delivery Coordinator, you will manage the end-to-end provisioning lifecycle-from initial order through to activation-while ensuring high-quality service delivery across IT, telecoms, and cyber security solutions. You will act as the key link between … Proven experience in provisioning within IT, telecoms, or cyber security environments Background in technical support or service delivery coordination Highly organised with strong project management capability Comfortable working in a fast-paced SME environment with hands-on responsibility Strong stakeholder management skills, including working with senior technical teams ...