4 of 4 Order Management Jobs in Hertfordshire

and their needs at the centre of all its decision making while ensuring profitable sales for Computacenter. Inside Sales teams have a range of skills focussed on pre-sales, order management and post-sales operational space.With a deep understanding of Computacenter's customer needs and contracts and working closely with GTS (Group Technology Sourcing), Country Units and Delivery … with invoicing. A key part of the role is to manage and develop stakeholder relationships (both internally and with our customers) whilst also supporting and developing team members. Proactive management and the ability to highlight areas of improvement are key to delivering the excellent customer experience we expect. What youll do Customer Satisfaction Will be accountable for the experience … outside Group Technology Sourcing. Resolves customer and internal escalations in a timely manner to avoid disruption and minimise business impact Participates in customer steering committees and drives improvements Analyses management reports to allocate work and report on trends Demonstrates cost-conscious action in all relevant areas such as personnel costs, travel costs and training costs. People Management Actively More ❯

timely manner. Handle and resolve customer sales emails, website queries, and telephone enquiries, including technical questions. Deliver exceptional customer service by creating quotes, obtaining lead times, and ensuring seamless order management. Liaise with internal teams including production, technical, and purchasing departments to resolve issues and improve processes. Process orders, invoices, queries, credits, and complaints efficiently. Maintain a comprehensive knowledge More ❯

post-implementation support and drive continuous improvement initiatives. - Maintain comprehensive documentation including process flows, functional specs, and training materials. Required Qualifications: - Bachelor’s degree in Information Systems, Supply Chain Management, Business Administration, or related field. - 5+ years of experience as an IT Business Analyst, with a focus on supply chain projects. - Strong understanding of supply chain processes including procurement … logistics, inventory, and order management. - Experience with Transportation Management Systems implementations - Experience working with system integrators on large-scale IT implementations. - Proven ability to work with cross-functional teams in a matrixed environment. - Excellent analytical, problem-solving, and communication skills. - Familiarity with Agile or hybrid project delivery methodologies. Preferred Qualifications: - Experience with SAP, Oracle, or other major supply … chain systems. - Experience with SAP S/4HANA Transportation Management System. - Knowledge of integration points between supply chain modules and other enterprise systems. - Experience in global or multi-regional IT rollouts. - Proficiency with tools such as Jira, Confluence, or Solution Manager. What We Offer: - Opportunity to work on high-impact supply chain transformation projects. - Collaborative and inclusive team environment. More ❯

and move parts to engineers. Count and reconcile all cash brought in by the field team. Schedule service calls based on SLA priority and send out daily service reports. Order and maintain supplies in the office. Required Skills & Qualifications: Excellent internal and external communication skills with a passion for customer service. Knowledge of general office IT/equipment. Proficiency … in MS Office. Excellent time management skills and the ability to prioritise work. Attention to detail and problem-solving skills. Excellent written and verbal communication skills. Strong organisational skills. Ability to multi-task in a fast-paced environment. Minimum of 1 year of experience in customer service. Benefits: Competitive company pension. On-site parking. More ❯