1 of 1 Order Management Jobs in Maidstone

engineers and tradespeople, and ensuring planned and reactive maintenance works are delivered efficiently. The successful candidate will be responsible for the day-to-day management of the helpdesk team, ensuring all maintenance requests are logged, prioritised, scheduled and completed within agreed timescales and service levels. Key responsibilities Manage … orders. Monitor job progress and proactively chase overdue or outstanding works. Ensure all jobs are accurately recorded and updated on the CAFM or job management system. Monitor helpdesk performance against agreed KPIs and SLAs. Produce reports relating to workload, PPM completion, reactive maintenance and overall helpdesk performance. Deal with ...