Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
positive difference to the lives of our clients, customers, colleagues, shareholders, and society. We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent. Aberdeen comprises three businesses: interactive investor (ii), Investments, and Adviser … where we have both strength and scale to capitalise on the key themes shaping the market, through either public markets or alternative asset classes. About the Department Our Asset Management Tribe is responsible for evolving, maintaining, and supporting the products that support our asset management business. Within that tribe, we have a number of squads, each responsible for … recruiting for a highly skilled and motivated Senior Technical Business Analyst to join our Front Office Technology team. This role will focus on supporting and enhancing Charles River Investment Management System (CRIMS), working closely with investment teams to deliver high-quality solutions that improve operational efficiency and investment decision-making. Candidate must have strong knowledge of CRIMS, or similar More ❯
and analyse processes, and work with colleagues across the Council to implement solutions that deliver real impact.A key focus will be supporting and developing the Confirm Asset and Works OrderManagement system , as well as overseeing projects such as fleet system replacement and a range of current and pipeline initiatives. Acting as the vital link between service teams … Excellent organisational and communication skills, with the ability to build strong working relationships across diverse teams. Experience of creating and maintaining standards, documentation, and procedures . Knowledge of asset management and works order systems (such as Confirm ) would be an advantage. Why Join Us? This is an exciting opportunity to shape the future of our systems at a More ❯
and their needs at the centre of all its decision making while ensuring profitable sales for Computacenter. Inside Sales teams have a range of skills focussed on pre-sales, ordermanagement and post-sales operational space.With a deep understanding of Computacenter's customer needs and contracts and working closely with GTS (Group Technology Sourcing), Country Units and Delivery … with invoicing. A key part of the role is to manage and develop stakeholder relationships (both internally and with our customers) whilst also supporting and developing team members. Proactive management and the ability to highlight areas of improvement are key to delivering the excellent customer experience we expect. What youll do Customer Satisfaction Will be accountable for the experience … outside Group Technology Sourcing. Resolves customer and internal escalations in a timely manner to avoid disruption and minimise business impact Participates in customer steering committees and drives improvements Analyses management reports to allocate work and report on trends Demonstrates cost-conscious action in all relevant areas such as personnel costs, travel costs and training costs. People Management Actively More ❯
East Kilbride, Glasgow, Lanarkshire, Scotland, United Kingdom
QA
About the role: Re-Tek, a leading name in sustainable IT lifecycle management, is offering an exciting opportunity to kickstart your digital career through a Digital Support Apprenticeship. Based at our East Kilbride facility, this full-time role is ideal for someone looking to build strong foundations in digital systems, customer service, and internal business support. You’ll play … support the accounts administration function while also contributing to the smooth running of our digital operations. This includes: Becoming a super user on our internal ERP system (Stock and OrderManagement) Acting as the first point of contact for internal system queries, troubleshooting issues, and providing guidance to team members Train to become proficient within ServiceNow CRM system More ❯
and supporting customers ?? What Were Looking For Strong organisational and planning skills able to prioritise effectively Excellent communication and customer service abilities Confident IT user, comfortable working with business management systems Ability to work cross-functionally and build positive relationships Previous experience with Halo CRM (an advantage, not essential) ?? Whats in it for You Competitive salary More ❯
the execution and that parties are aligned. Understanding their scope and responsibilities, ensuring no gaps or overlaps. Including technical interfaces and contractual interfaces. Developing and maintaining the Project Interface Management Plan as well as the interface register. Scope Management - Taking responsibility for that interface are followed as per contractual requirements. Identifying scope creep and securing that additional customer … requests are managed as variation orders, where cost and time impact is properly analyzed. Time Management: Being responsible for the scheduling of interfaces, ensuring all interface deliverables have proper delivery dates, which should be linked to the overall project schedule. Defining as interface information associated with two distinct entities that is necessary for an entity to generate its own … deliverables. Cost Management: Understanding of the costs associated with interfaces and its potential cost exposure in case of delay, changes, quality issues etc. Identifying and modifying of issues with potential impact on cost. Stakeholder Management: Mapping the stakeholders of the interface deliveries and planning how to manage and control the stakeholders, including customer experts, consultants, local authorities, engineering More ❯
the execution and that parties are aligned. Understanding their scope and responsibilities, ensuring no gaps or overlaps. Including technical interfaces and contractual interfaces. Developing and maintaining the Project Interface Management Plan as well as the interface register. Scope Management - Taking responsibility for that interface are followed as per contractual requirements. Identifying scope creep and securing that additional customer … requests are managed as variation orders, where cost and time impact is properly analyzed. Time Management: Being responsible for the scheduling of interfaces, ensuring all interface deliverables have proper delivery dates, which should be linked to the overall project schedule. Defining as interface information associated with two distinct entities that is necessary for an entity to generate its own … deliverables. Cost Management: Understanding of the costs associated with interfaces and its potential cost exposure in case of delay, changes, quality issues etc. Identifying and modifying of issues with potential impact on cost. Stakeholder Management: Mapping the stakeholders of the interface deliveries and planning how to manage and control the stakeholders, including customer experts, consultants, local authorities, engineering More ❯
Aberdeen, Aberdeenshire, Scotland, United Kingdom Hybrid / WFH Options
QA
financial health of our employees and their families and therefore offer a variety of company benefits including hybrid working and private health care. Responsibilities: Becoming systems expect on fleet management system to manage orders. Utilising Microsoft 365 such as Excel to access data such as supplier and customer data. Using collaborative tech to access Sharepoint for company data e.g. … supplier information. Being first response for arranging port facilities to vessel crews and client operational needs, both in the UK and abroad. Using fleet management to prepare and verify POs for vessels provisions and stores, in accordance with allocated budgets. Assist in the day-to-day operational queries from fleet vessels. Take part in the operation’s afterhours duty More ❯