clients contact when they have a request or incident that they need us to resolve. The voice of Integral, you are responsible for the management of planned and reactive work for your area of responsibility, ensuring the correct prioritisation of client requests, efficient deployment of the most appropriate skilled … clients and see the results in our client surveys and NPS. Main Duties & Responsibilities: Responsible for the execution of the end-to-end work ordermanagement, including the co-ordination of all planned and reactive services within remit, detailed planning of work with Integral engineering and our supply … achieve agreed service levels and to keep customers informed of status and progress of resolution. Procurement of services from external supply partners, including purchase order creation and service delivery management To develop and maintain a good understanding of the core Maximo application, mobile and scheduling systems, the facilities more »
clients contact when they have a request or incident that they need us to resolve. The voice of Integral, you are responsible for the management of planned and reactive work for your area of responsibility, ensuring the correct prioritisation of client requests, efficient deployment of the most appropriate skilled … clients and see the results in our client surveys and NPS. Main Duties & Responsibilities: Responsible for the execution of the end-to-end work ordermanagement, including the co-ordination of all planned and reactive services within remit, detailed planning of work with Integral engineering and our supply … achieve agreed service levels and to keep customers informed of status and progress of resolution. Procurement of services from external supply partners, including purchase order creation and service delivery management To develop and maintain a good understanding of the core Maximo application, mobile and scheduling systems, the facilities more »
the Project Delivery Lead, being responsible for managing all project deliverables across the company's product set. In addition to the day-to-day management of fibre orders you will be responsible for creating and updating project documentation and driving project reviews. With support you will take the project … track with consideration for time, cost, quality, scope and risk. Responsibilities Being the primary point of contact for key clients. Managing day to day order delivery for ethernet and related products. Attending client meetings, reviews and workshops, taking ownership of process amendments and governance, making judgement calls and raising … and driven to meet service objectives and targets. Enthusiastic and highly motivated with an eye for detail Able to liaise and interact effectively with management, technical teams, and customers. Ability to listen, empathise and gain customer confidence. Flexible approach and able to manage varying workload. Willingness to stand up more »
