2 of 2 Order Management Jobs in Yorkshire

technology, information, and time. The Client Operations team manages the full client experience from purchase to pay which includes but is not limited to order processing, back-order management, and proactive communication with internal and external clients to assist with inquiries, problem solve matters, and resolve … Sales Associate, a key member of the Client Operations team, provides administrative support to divisional sales teams and works closely with other departments in order to maintain the highest levels of client and teammate satisfaction. Key responsibilities: Respond promptly to all internal and external client queries received in order ...

feedback, and customer needs, while ensuring content is kept accurate, up-to-date, and accessible for customers and colleagues. Bot, Chat, and IVR Flow Management: Own and manage chatbot and IVR flows, including scripts, prompts, and architecture - Partnering with Technology teams when required. Analyse chatbot performance, including: containment/… Partners to raise feature requests, test improvements, and provide feedback. Complete testing to ensure knowledge and flow changes work across all affected business areas. Order Management Support: Oversee critical and delayed orders, coordinating with stakeholders to ensure clear communication and well-defined resolution plans for customers Capabilities required ...