2 of 2 Order to Cash Jobs in Maidenhead

Compile, analyze, and present monthly KPIs by region (e.g., CS Dashboard, internal SLAs, turnover reports). Identify trends, gaps, and opportunities for process improvements through KPI analysis and customer order management data. Collaborate with the Supply Chain organization on KPI analysis related to order-to-cash flow, on-time shipment, and delivery performance, ensuring that … Customer Service insights contribute to improved supply chain outcomes. Provide actionable insights to leadership to enhance productivity, efficiency, and customer satisfaction. Process Management & Improvement Document, review, and optimize customer service operations and order management procedures. Partner with Supply Chain, Transport, and Warehouse teams to identify and implement improvements in order-to-cash processes and shipment reliability. Support knowledge transfer and best-practice sharing across EMEA SBUs. Act as a change agent to implement new ways of working, ensuring adoption and sustainability. Systems & Key User Responsibilities Salesforce Service Cloud CRM : Act as key user, ensuring case management, workflows, and dashboards are aligned with business processes. Provide first-line support, testing, training More ❯

per day 💷 Location: Berkshire (3 days per week on-site) 📍 Contract: IT Project Contract 🖥️ About the Role: An innovative IT team is seeking an experienced NetSuite Project Manager to lead and coordinate enhancements supporting strategic initiatives across Order to Cash, Plan to Perform, and Record to Report . Key Responsibilities: Lead planning, execution, and … NetSuite SuiteScript, SuiteFlow, SuiteBundler, SuiteTalk, and SuiteApps Track record delivering change for Finance and Operations, including SuiteAnalytics dashboards, reporting KPIs, and upgrades Strong project management skills, with the ability to apply structure and drive successful outcomes in dynamic environments Excellent communication, interpersonal, and leadership skills, with a focus on quality and attention to detail Highly Desirable: Experience with More ❯