Senior Customer Success Manager UK
- Hiring Organisation
- ILT Education UK
- Location
- Kilmarnock, East Ayrshire, UK
renewal. Capabilities Proven experience in customer success, account management, service management, or project management (Education, SaaS, or EdTech experience advantageous). Strong process mapping skills - able to design and manage customer or internal journeys. Ability to quickly build relationships and knowledge of customer contexts and needs to support impact … aligning stakeholders Excellent attention to detail, with the ability to prioritise and manage multiple project deliveries simultaneously. Strong time management, problem-solving, and organisational skills. ICT proficiency is essential with a proactive approach to learning new tools and systems. A UK driving licence is essential. This role is anticipated ...