1 of 1 Organisational Skills Jobs in Salford

Change Delivery Lead - Conversational AI & CCaaS

Location
Salford, England, United Kingdom
providing transparency to stakeholders on progress, dependencies, risk, and delivery plans. Identify and manage risk associated with change delivery, ensuring mitigation actions are implemented.Ensure organisational readiness for change, including validation of business, operational and support readiness and alignment to deployment plans. Drive continuous improvement of delivery processes and ways … working, improving efficiency, predictability and quality of change delivery. Essential Skills/Experience Strong experience in delivery, change or implementation management within technology or service environments. Experience managing a diverse team of specialists across a CCaaS configuration environment. Experience building and managing value-led delivery roadmaps, balancing customer outcomes ...