Organisational Skills Jobs in Smethwick

1 of 1 Organisational Skills Jobs in Smethwick

Helpdesk Administrator

Smethwick, West Midlands, United Kingdom
Guidant Global
clients and engineers, the role involves managing work orders in the Maximo system, coordinating with technical teams and subcontractors, and producing regular performance reports. The position requires strong communication, organisational, and IT skills, with the ability to work independently and as part of a team in a fast-paced environment. Flexibility to cover shifts, weekends, and holidays is … records (leave, sickness, absence). Attend meetings to take minutes and provide updates on ongoing service requests. Escalate complaints appropriately and support continuous improvement to enhance customer satisfaction. Key Skills and Requirements Strong customer service and communication skills with a professional telephone manner. Experience in administrative or helpdesk roles - ideally within Facilities Management (FM), Technical, or Healthcare environments. … Proficiency with Microsoft Office (Word, Excel, Outlook) and experience using CAFM systems like Maximo and finance tools like Coupa . Excellent organisational and time management abilities with the capacity to prioritise multiple tasks. High attention to detail and accuracy in data entry and record-keeping. Ability to work independently, meet deadlines, and handle pressure in a busy environment. Strong More ❯
Employment Type: Contract
Posted: