2 of 2 PBX Jobs in Newport

integrations, and offer technical input on migration and transformation projects Essential Skills & Experience Previous experience in a UC or telecoms support role Strong understanding of VoIP protocols (SIP, RTP), PBX systems, and cloud-based UC solutions Familiarity with SBCs, managed Wi-Fi, and enterprise networking (QoS, VLANs, firewalls) Excellent troubleshooting skills and a methodical approach to problem resolution Clear communication More ❯

Key responsibilities for the Telephony Engineer will include: Provide technical support of telephony systems, including but not limited to Unify and Cisco UCM, including legacy solutions. Management of associated PBX applications, such as, Attendant Console, Call Routing, Voicemail, Call Recording and Fax & SMS Management applications. Experience of administering, monitoring and troubleshooting Voice technologies and platforms. Change management and risk assessment … Engineer:- At least 5 years experience working in one or multiple IT areas. Degree in IT or appropriate discipline(s) desired but not essential. Experience in managing or supporting PBX migrations Strong knowledge of video & voice technology. Strong knowledge of Unify Hipath systems and services. Strong knowledge of Cisco UCM Experience of using tools such as Wireshark and other troubleshooting More ❯