Help Desk Engineer
Newtownabbey, Co. Antrim, UK
Hayward Hawk
tools such as Zendesk or Jira. Awareness of SAML and Single Sign-On (SSO) principles. Desirable: Experience supporting voice or communication solutions. Knowledge of VoIP/SIP or cloud PBX environments. Exposure to financial services or fintech. Understanding of SLAs and incident escalation processes. Compensation & Benefits Competitive salary Performance bonus Regional benefits package Flexible "build your own benefits" options A More ❯
Employment Type: Full-time
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