Senior Director of Operational Enablement and Intelligence
York, Yorkshire, United Kingdom
Global Payments
governance, and ethical standards Governance & Compliance Develop and enforce governance frameworks for operational excellence, workflow quality, and data fidelity Align tooling and processes to evolving regulatory frameworks (e.g. DORA, PCI) and enterprise risk standards Champion continuous service improvement and cost-efficiency initiatives globally Success Profile You are a strategic operator who combines data obsession with leadership excellence. You thrive … with Amazon Bedrock or similar generative AI platforms Familiarity with ITIL/ITSM frameworks and workflow automation tools (e.g. Jira, Confluence) Knowledge of regulatory frameworks such as DORA and PCI Exposure to RPA, low-code/no-code tools, and AI-assisted service workflows Recognised Service Management certification (e.g. ITIL) What You Will Bring A mindset for innovation and More ❯
Employment Type: Permanent
Salary: GBP Annual
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