Senior Contact Centre Engineer
Maidenhead, Royal Borough of Windsor and Maidenhead, Berkshire, United Kingdom
Kensington Mortgages
Lambda, Elastic Search, Kibana and Kinesis. AWS certification. Knowledge of AWS Workforce Management tools including Quality Monitoring scorin Experience with working in a regulated financial services environment including ISO27001, PCI-DSS and Sarbanes Oxley. Experience with Microsoft technologies including Microsoft Teams direct routing, Microsoft 365 and Azure Entra ID. Experience with Avaya Aura solutions/Verint WFM Applications More ❯
Employment Type: Permanent
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