Business Technical Anslyst
York, Yorkshire, United Kingdom
Greater Giving, Inc
Summary of This Role Maintains knowledge of an assigned set of clients in terms of their business and their solutions / configuration. Provides technical support to assigned clients and their respective Business Account / Relationship Managers, including: ensuring the client is serviced as per Service Level Agreement in … Payment Card Industry audits and internal projects, ensuring that code release doesn't negatively impact client operations. Takes part in execution of simple project / development work plans and learns to revise them as appropriate to meet changing needs and requirements. Occasionally acts as 24x7 first line Service Desk … issue resolution, business, requirements gathering, technical design, technical presentation, experience in writing and analyzing Prime Licensing code a plus IT Infrastructure Library (ITIL) and / or Project Management Professional (PMP) or equivalent certification. What Are Our Desired Skills and Capabilities? Skills / Knowledge - Developing professional expertise, applies company More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: