1 of 1 PMO Jobs in Renfrewshire

clients, the Service Delivery Manager will be responsible for increasing the customer experience and liaising with internal North functions, including the service desk, NOC, PMO and field teams to ensure service excellence. As a customer facing role, a North Service Delivery Manager will own the client service relationship and oversee … coordination of all parties to ensure swift resolution Manage improvement strategies with the client and action these Supervise delivery of works and liaise with PMO to ensure delivery standards are maintained Supervise call queues and ticket levels to ensure swift resolution and escalate any concerns Account profitability, understanding the resources More ❯