the wheels are greased and the ship is humming along Automation, Packaging, Deployments (Custom Hypervisor, Puppet, Git, scripting, CI services) Source Code version control systems: Git & SVN Monitoring: NewRelic, PagerDuty, etc Programming Languages: Bash, PHP, GoLang Virtualisation: We have a custom hypervisor (ZPF) but things like VMWare ESXi/KVM/oVirt/RHEV Classics: Apache, MySQL, Redis, Varnish Logstash More ❯
the wheels are greased and the ship is humming along • Automation, Packaging, Deployments (Custom Hypervisor, Puppet, Git, scripting, CI services) • Source Code version control systems: Git & SVN • Monitoring: NewRelic, PagerDuty, etc • Programming Languages: Bash, PHP, GoLang • Virtualisation: We have a custom hypervisor (ZPF) but things like VMWare ESXi/KVM/oVirt/RHEV • Classics: Apache, MySQL, Redis, Varnish • Logstash More ❯
successful in this role, you should have: Experience in architecture and engineering of Event Intelligence Solutions/AIOps platforms. Experience engineering monitoring platforms such as IBM Netcool, Moogsoft, BigPanda, PagerDuty, ServiceNow AIOps. Proficiency in Python, and hands-on knowledge of Ansible Automation Platform. Other highly valued skills include: Knowledge of Observability Platforms: Prometheus, Grafana, ELK, Splunk. Experience with integration into More ❯
of Site Reliability Engineering (SRE) principles, including incident management, monitoring, alerting, and performance tuning. Strong knowledge of Software Development Lifecycle (SDLC) processes. Familiarity with incident management platforms like ServiceNow, PagerDuty, or similar tools. Excellent analytical and problem-solving abilities with a focus on delivering timely and effective solutions. Outstanding communication skills, capable of collaborating across diverse, cross-functional teams. Experience More ❯
verbal and written communication skills and are willing to present and defend your ideas to technical and non-technical audiences. Additional Desired Skills Experience with incident management platforms like PagerDuty, OpsGenie, or similar tools Understanding of SLO/SLA management and implementations Knowledge of industry standard incident management frameworks and best practices Familiarity with automated remediation and runbook automation Experience More ❯
streaming protocols, encoding/transcoding workflows. Demonstrated ability to lead technical recovery during high-pressure incidents Familiarity with observability tools (e.g., Grafana, Prometheus, Datadog) and incident management platforms (e.g., PagerDuty, Opsgenie). Excellent communication and stakeholder management skills. Strong analytical and problem-solving abilities. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working More ❯
to track service stability, performance and improvement opportunities Collaborate with product and delivery teams to support service readiness and handover processes Configure and manage tooling such as ServiceNow and PagerDuty Take part in a rotational on call support What we're looking for: Proven experience in service operations, incident management, or service delivery in a tech-led environment Confident communicator … with excellent stakeholder engagement and relationship-building skills Able to operate under pressure and coordinate multiple teams and functions Comfortable working with enterprise tooling like ServiceNow and PagerDuty (or similar) Some technical fluency - able to understand system dependencies and how platforms interact Experience supporting or working with digital products or services is a plus Previous exposure to service acceptance or More ❯
resolve complex technical issues using tools like Datadog, Bugsnag, and JIRA, and interpret log data to identify root causes and trends. Familiarity with incident management workflows using tools like PagerDuty and Bugsnag, with the ability to prioritise, document, and escalate issues appropriately based on severity and impact. Knowledge of APIs, SSO, and web technologies to support platform configuration and client More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Computappoint
full estate coverage. Deliver integrated Incident, Problem, and Change Management modules. Oversee creation of a user-centric Service Portal and standardised Service Catalogue. Ensure integration with enterprise systems (e.g., PagerDuty, Workday, Active Directory) and enforce RBAC. Drive Governance, Compliance, and Audit Management to meet industry standards. Manage Contract and SLA processes to ensure deliverables meet agreed terms. Oversee Go-Live More ❯
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure. Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. Overview of … the Role PagerDuty is seeking an Strategic Growth Account Executive with experience selling SaaS products to Enterprise accounts. In this role, you will report to a Regional Sales Director. We are seeking a dynamic sales professional who not only embraces technology but also knows how to excel while doing it! We're on the lookout for someone with a consultative … will need to have the ability to go wide within accounts to align our operations cloud story to different stakeholders (multi-product catalog). As a customer-centric organisation, PagerDuty places immense value on delivering exceptional sales experiences. Your mission will be to go above and beyond, ensuring our customers receive nothing short of the finest sales journey imaginable. This More ❯
