Patch Management Jobs in Glasgow

1 of 1 Patch Management Jobs in Glasgow

Technical Escalation – 3rd Line Support Technician

Glasgow City, Scotland, United Kingdom
SilverCloud
of advanced technical issues. End User Support Excellence – Resolve high-priority end user IT issues across desktop, server, and cloud environments, maintaining a strong focus on customer satisfaction. Infrastructure Management – Maintain, troubleshoot, and optimise core infrastructure including Windows Servers, networking equipment, and cloud platforms such as Microsoft 365 and Azure. Ticket Queue Management – Monitor and manage the 3rd … Support & Implementation – Assist with the planning and delivery of infrastructure upgrades, migrations, and client onboarding projects. Security & Compliance – Ensure systems are secure and compliant with industry standards, assisting with patch management, vulnerability remediation, and access control. Client Communication – Liaise directly with clients to provide updates, technical explanations, and reassurance during critical incidents or planned changes. Continuous Improvement – Identify More ❯
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