of advanced technical issues. End User Support Excellence – Resolve high-priority end user IT issues across desktop, server, and cloud environments, maintaining a strong focus on customer satisfaction. Infrastructure Management – Maintain, troubleshoot, and optimise core infrastructure including Windows Servers, networking equipment, and cloud platforms such as Microsoft 365 and Azure. Ticket Queue Management – Monitor and manage the 3rd … Support & Implementation – Assist with the planning and delivery of infrastructure upgrades, migrations, and client onboarding projects. Security & Compliance – Ensure systems are secure and compliant with industry standards, assisting with patchmanagement, vulnerability remediation, and access control. Client Communication – Liaise directly with clients to provide updates, technical explanations, and reassurance during critical incidents or planned changes. Continuous Improvement – Identify More ❯
performance and uptime. Perform system installations, configurations, and upgrades, adhering to best practices. Respond promptly to incidents, resolving issues within defined SLAs. Implement and manage system security measures, including patchmanagement and vulnerability assessments. Collaborate with cross-functional teams to support infrastructure projects and deployments. Develop and maintain scripts to automate routine tasks and improve system efficiency. Document … certifications (e.g., RHCSA, RHCE) are highly desirable. Strong knowledge of Linux system administration, networking, and security. Proficiency in scripting languages such as Bash, Python, or Perl. Familiarity with configuration management tools (e.g., Ansible, Puppet). Excellent communication and teamwork skills. Ability to work under pressure and manage multiple priorities. Must be a UK sole national . Must be willing More ❯
performance and uptime. Perform system installations, configurations, and upgrades, adhering to best practices. Respond promptly to incidents, resolving issues within defined SLAs. Implement and manage system security measures, including patchmanagement and vulnerability assessments. Collaborate with cross-functional teams to support infrastructure projects and deployments. Develop and maintain scripts to automate routine tasks and improve system efficiency. Document … certifications (e.g., RHCSA, RHCE) are highly desirable. Strong knowledge of Linux system administration, networking, and security. Proficiency in scripting languages such as Bash, Python, or Perl. Familiarity with configuration management tools (e.g., Ansible, Puppet). Excellent communication and teamwork skills. Ability to work under pressure and manage multiple priorities. Must be a UK sole national . Must be willing More ❯
Professional nice to have) Experience: Experience of Solutions Architecture in an AWS environment. Good knowledge of Firewall, Gateway, Proxy patterns. Good understanding of TLS connectivity and CA/Certificate management/use Knowledge of patchmanagement Knowledge of pipeline build tools and processes (preferably GitLab) Understanding of observation and monitoring Good presenter, experience of governance boards. All More ❯
Professional nice to have) Experience: Experience of Solutions Architecture in an AWS environment. Good knowledge of Firewall, Gateway, Proxy patterns. Good understanding of TLS connectivity and CA/Certificate management/use Knowledge of patchmanagement Knowledge of pipeline build tools and processes (preferably GitLab) Understanding of observation and monitoring Good presenter, experience of governance boards. All More ❯
Professional nice to have) Experience: Experience of Solutions Architecture in an AWS environment. Good knowledge of Firewall, Gateway, Proxy patterns. Good understanding of TLS connectivity and CA/Certificate management/use Knowledge of patchmanagement Knowledge of pipeline build tools and processes (preferably GitLab) Understanding of observation and monitoring Good presenter, experience of governance boards. All More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Shepherd and Wedderburn LLP
technical support capability covering Windows 10, MS Office, Active Directory, MS Exchange and iOS configuration (including EMM experience). Experience of iManage, Citrix, Windscribe, Workshare, Mobile Iron and Mimecast. Patch Management. Service Desk experience providing support to a multi-site organisation. Technical Skills/Experience Demonstrates appropriate range of legal knowledge and, with assistance, can identify issues outside their … appropriate assistance. Demonstrates initiative to obtain relevant information to complete tasks. Produces a solution best addressing requirements, with guidance. Demonstrates potential to display effective communication skills. Business/Work Management Works as part of a team to attain objectives within agreed timescales and budgets. Keeps all clients and colleagues up-to-date with latest developments. Complies with all firm … policies and procedures, including financial. Implements improvements in working methods. Prepares well for meetings with guidance. Makes effective use of the firm’s information management systems, and complies with all legal and regulatory requirements. HR Contact If you would like further information on the role or require accommodations to make your application please contact Cara Harper on cara.harper@shepwedd.com. More ❯
Strong technical support capability covering Windows 10, MS Office, Active Directory, MS Exchange and iOS configuration (including EMM experience) Experience of iManage, Citrix, Windscribe, Workshare, Mobile Iron and Mimecast PatchManagement Service Desk experience providing support to a multi-site organisation. Technical Skills/Experience Demonstrates appropriate range of legal knowledge and, with assistance, can identify issues outside More ❯
Red Snapper Recruitment are seeking a detail-oriented and experienced Cyber Incident Management (CIM) and Threat and Vulnerability Management (TVM) Governance Analyst to support a robust cybersecurity governance program. This role plays a key part in enhancing and maintaining the integrity of cybersecurity operations through effective data analysis, reporting, and cross-functional collaboration. The successful candidate will contribute … internal teams and external partners to support governance-related functions. Assist with distributing governance reports across organizational leadership and forums. What You Bring: Deep understanding of cyber incident response, patchmanagement, and vulnerability assessment in large-scale environments. Strong problem-solving, analytical, and organizational skills. Ability to build strong working relationships in a global, distributed team environment. Experience More ❯
Red Snapper Recruitment are seeking a detail-oriented and experienced Cyber Incident Management (CIM) and Threat and Vulnerability Management (TVM) Governance Analyst to support a robust cybersecurity governance program. This role plays a key part in enhancing and maintaining the integrity of cybersecurity operations through effective data analysis, reporting, and cross-functional collaboration. The successful candidate will contribute … internal teams and external partners to support governance-related functions. Assist with distributing governance reports across organizational leadership and forums. What You Bring: Deep understanding of cyber incident response, patchmanagement, and vulnerability assessment in large-scale environments. Strong problem-solving, analytical, and organizational skills. Ability to build strong working relationships in a global, distributed team environment. Experience More ❯
Red Snapper Recruitment are seeking a detail-oriented and experienced Cyber Incident Management (CIM) and Threat and Vulnerability Management (TVM) Governance Analyst to support a robust cybersecurity governance program. This role plays a key part in enhancing and maintaining the integrity of cybersecurity operations through effective data analysis, reporting, and cross-functional collaboration. This role is based onsite … internal teams and external partners to support governance-related functions. Assist with distributing governance reports across organizational leadership and forums. What You Bring: Deep understanding of cyber incident response, patchmanagement, and vulnerability assessment in large-scale environments. Strong problem-solving, analytical, and organizational skills. Ability to build strong working relationships in a global, distributed team environment. Experience More ❯