degree or equivalent qualifications, training or experience Vendor qualification (e.g. VCP, MCP, WatchGuard, Ubiquiti, CCNA, Microsoft Azure) Desirable Evidence of continued professional development Knowledge Essential VMware ESXi Administration and management in a large corporate environment Veeam Backup Management and Configuration Firewall configuration and management Layer 2 and Layer 3 Network configuration, security and management Large scale … multi-site wireless deployment Patchmanagement and configuration solutions Desktop Imaging and deployment Active Directory, DNS, Public Key Infrastructure and Group Policy management Cyber security principles Anti-Virus products Microsoft Office 365 Microsoft Azure Configuration and Management Detailed knowledge of hardware and software in a corporate IT environment Ability to analyse complex issues VOIP telephony system … management Advanced keyboard skills Desirable Knowledge of NHS policies and procedures SQL Server and Database Management IIS and IAS NHSmail ISO27001 Experience Essential Ability to work under own initiative and prioritise own workload Ability to provide mentoring to colleagues Commitment to continuing professional development Effective communication and interpersonal skills Effective organisational skills Effective customer service skills Disclosure and More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Fruition Group
directly influence how technology supports services nationwide. IT Helpdesk Technician Responsibilities Deliver 1st line IT support both remotely and on-site Manage and resolve incidents via the IT Service Management platform Configure, deploy, and maintain laptops, desktops, and corporate devices Support Microsoft 365 suite including Teams, SharePoint, and Exchange Manage Active Directory and Microsoft Entra ID (formerly Azure AD … Oversee device management and security through Microsoft Intune Provide VoIP support (3CX) and assist with basic networking issues (DHCP, DNS, VPN) Support Apple devices, including iPads, MacBooks, and macOS Contribute to hybrid cloud migration projects and internal IT initiatives Participate in the weekend on-call support rota (with allowance) IT Helpdesk Technician Requirements Essential: Previous experience in a 1st … IT Support/Helpdesk role Strong knowledge of Windows 10/11 and Microsoft 365 Understanding of Active Directory and Microsoft Entra ID Familiarity with Microsoft Intune for device management and security VoIP (3CX) and basic networking knowledge (DHCP, DNS, VPNs) Ability to support Apple technology confidently Full UK driving licence and own transport Based in or near Harrogate More ❯