as remotely supporting staff as needed and work with group entities globally as needed. Key Accountabilities & Responsibilities Lead and manage a team if highly skilled infrastructure engineers. Vulnerability and patchmanagement Application management including support and upgrades. Responsible Service availability across the group that is factored into solution scoping and day to day operations. Responsible for making … required by the business while protecting the integrity of existing services Responsible for managing and maintaining Risks to the business that could cause outages/loss of revenue - Risk management Responsible for delivery of annual DR testing utilising best in breed technology Work within the ITIL process- Change, problem, incident etc. - support the process and adhere to CCM principles … Information within the business. Support, guide, influences where necessary Ensuring that Information Security is factored into the evaluation, selection, installation and configuration of hardware, applications and software. Assist with management, maintenance, infrastructure and service Escalation support for out of hours incidents/issues Assist IT ops in service-related issues where required, be a point of contact and escalation More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
ALTERED RESOURCING LTD
IT role. Strong experience with on-premises IT environments , including VMware/Hyper-V and Windows Server. Deep understanding and hands-on experience with Active Directory , including advanced GPO management and AD troubleshooting. Experience with 3rd-party application support and vendor liaison. Good knowledge of Windows Server (2016/2019/2022) , DNS, DHCP, and file systems. SolarWinds, Veeam … TCP/IP, subnets, VLANs, firewalls). Experience working with Microsoft 365 and hybrid environments. Familiarity with backup solutions (e.g., Veeam, Commvault). Understanding of cybersecurity best practices and patch management. Excellent communication and documentation skills. Desirable Skills Familiarity with ITIL processes and service desk tooling. Exposure to cloud migration or hybrid infrastructure projects. Experience with endpoint managementMore ❯
degree or equivalent qualifications, training or experience Vendor qualification (e.g. VCP, MCP, WatchGuard, Ubiquiti, CCNA, Microsoft Azure) Desirable Evidence of continued professional development Knowledge Essential VMware ESXi Administration and management in a large corporate environment Veeam Backup Management and Configuration Firewall configuration and management Layer 2 and Layer 3 Network configuration, security and management Large scale … multi-site wireless deployment Patchmanagement and configuration solutions Desktop Imaging and deployment Active Directory, DNS, Public Key Infrastructure and Group Policy management Cyber security principles Anti-Virus products Microsoft Office 365 Microsoft Azure Configuration and Management Detailed knowledge of hardware and software in a corporate IT environment Ability to analyse complex issues VOIP telephony system … management Advanced keyboard skills Desirable Knowledge of NHS policies and procedures SQL Server and Database Management IIS and IAS NHSmail ISO27001 Experience Essential Significant level of exposure to large corporate Wi-Fi networks Significant experience of large Data centre management Significant experience of providing level 3 support to IT users, in an environment of mixed Windows Operating More ❯
complex incidents and application issues, driving resolution end-to-end. Collaborate with development teams, infrastructure, and vendors to diagnose and resolve bugs, performance issues, and outages. Lead application upgrades, patchmanagement, UAT, and post-deployment support. Ensure data integrity, system reliability, and compliance with internal IT governance and policies. Develop and maintain technical documentation, support procedures, and knowledge More ❯
Horsham, England, United Kingdom Hybrid / WFH Options
Benchmark Capital
and on-premise hybrid cloud environments. • Deliver infrastructure projects, upgrades, and automation improvements. • Monitor systems performance, ensuring 24/7 uptime and reliability. • Implement robust backup, disaster recovery, and patchmanagement processes. • Collaborate with the wider IT and DevOps teams to ensure seamless service delivery. About You • Strong experience in Microsoft technologies (Windows Server, Active Directory, Exchange/ More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Leidos
Demonstrable experience of Windows Server based infrastructure at an enterprise level. Demonstrable experience of RedHat Linux OS based infrastructure as well as general Linux support skills Experienced in the management and maintenance of VMWare based virtualised estates. Deployment and support experience of Hyper Converged Infrastructure. Management and troubleshooting of storage technologies including NetApp & Dell. Management and troubleshooting … Directory within an on premise environment. Development of a customer desktop build with a number of bespoke/legacy applications. Packaging and deployment of applications. Experience of Microsoft Exchange management & support from 2013 onwards. Experience of MS SQL Server and SQL Database Clustering. Experience of Veeam Backup technology. Experience of Ivanti Device & Application Control implementation. Experience of patchmanagement including analysis and deployment. Excellent communications and organisational skills as well as the ability to work independently as well as in a team. Experience in ITIL ICT service delivery and SAFE Agile delivery of critical infrastructure. Experience of working under pressure to meet deadlines while handling multiple priorities. Understanding of the importance of stakeholder management and More ❯
Linux support skills. Experience managing and maintaining VMWare virtualized environments. Deployment and support of Hyper Converged Infrastructure. Knowledge of storage technologies such as NetApp & Dell, including troubleshooting. Active Directory management within on-premise environments. Development of customer desktop builds with bespoke/legacy applications. Application packaging and deployment skills. Experience managing and supporting Microsoft Exchange (from 2013 onwards). … Knowledge of MS SQL Server, SQL Database Clustering, and Veeam Backup technology. Experience with Ivanti Device & Application Control. Patchmanagement skills, including analysis and deployment. Strong communication and organizational skills, with the ability to work independently and in teams. Experience with ITIL ICT service delivery and SAFE Agile methodologies. Ability to work under pressure, meet deadlines, and handle … multiple priorities. Understanding stakeholder management and organizational skills. Quick learner with adaptability to new technologies and skills. Previous experience in business or safety-critical environments. ADDITIONAL SKILLS THAT ARE A PLUS: Experience with F5 Load Balancing technology. Experience with CI/CD pipelines. Experience with VMWare Horizon VDI solutions. CLEARANCE REQUIRED: DV ADDITIONAL INFORMATION: High-level clearance is required More ❯
you, Idox is able to offer professional development and will nurture your career with you. This opportunity has become available through promotion of an excellent colleague. Key Responsibilities: Infrastructure Management for Private and Public Clouds: Administer and optimize hosted solutions across private and public cloud platforms (e.g., VMware, Azure, AWS). Design, implement, and maintain infrastructure to ensure scalability … issues affecting hosted environments. Security and Compliance: Implement and maintain robust security protocols for hosted solutions, including firewalls, encryption, and access controls. Conduct regular security audits, vulnerability assessments, and patchmanagement to meet compliance standards. Ensure hosted environments adhere to industry and regulatory security requirements. Utilize System Center Configuration Manager for software deployments, updates, and compliance in private … and public cloud setups. Ensure robust backup management and monitoring Automation and Scripting: Develop and optimize PowerShell scripts to automate administration, monitoring, and incident response across hybrid environments. Streamline processes to reduce manual efforts and improve operational efficiency. Documentation and Collaboration: Maintain comprehensive documentation of hosted solutions, including configurations, procedures, and troubleshooting guides. Collaborate with cross-functional teams and More ❯
mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy management. • Confidential • Desktop support - strong skills in troubleshooting Windows and MacOS, Office suites and other desktop applications. • Networking - proficiency in managing and troubleshooting network … including VLANs, DNS, DHCP, and VPNs. • System administration - experience with Active Directory, Group Policy and Azure AD. • Security - familiarity with cybersecurity principles and tools, such as firewalls, antivirus and patch management. • Customer service - excellent communication and customer service skills to interact with clients and internal stakeholders in a clear, supportive manner. • Certifications such as Microsoft Certified: Azure Administrator Associate More ❯
Taunton, Somerset, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy management. • Confidential • Desktop support - strong skills in troubleshooting Windows and MacOS, Office suites and other desktop applications. • Networking - proficiency in managing and troubleshooting network … including VLANs, DNS, DHCP, and VPNs. • System administration - experience with Active Directory, Group Policy and Azure AD. • Security - familiarity with cybersecurity principles and tools, such as firewalls, antivirus and patch management. • Customer service - excellent communication and customer service skills to interact with clients and internal stakeholders in a clear, supportive manner. • Certifications such as Microsoft Certified: Azure Administrator Associate More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy management. • Confidential • Desktop support - strong skills in troubleshooting Windows and MacOS, Office suites and other desktop applications. • Networking - proficiency in managing and troubleshooting network … including VLANs, DNS, DHCP, and VPNs. • System administration - experience with Active Directory, Group Policy and Azure AD. • Security - familiarity with cybersecurity principles and tools, such as firewalls, antivirus and patch management. • Customer service - excellent communication and customer service skills to interact with clients and internal stakeholders in a clear, supportive manner. • Certifications such as Microsoft Certified: Azure Administrator Associate More ❯
About the role We’re on the hunt for a tech-savvy, proactive problem-solver with a passion for IT infrastructure, systems management and cybersecurity to join our dynamic team. You’ll have hands-on experience with Microsoft environments, including managing Active Directory, Exchange Server (on-premises and cloud), and Office 365. Your skills in PowerShell scripting, troubleshooting and … cybersecurity, you’ll have a direct impact on our technical evolution and user experience. You may be required to visit sites if required. Key Responsibilities Systems Administration and Server Management Manage our Windows domain environment. Oversee on-premises Exchange Server and assist with its migration to Office 365. Maintain and optimise our shared folder (file server) and MS Work … Folders for user document synchronisation. Patchmanagement – ensure all computers and servers are up to date with the latest security updates. Server management with Hyper-V – create and maintain new VMs. Install, configure and upgrade computer hardware and software as needed. Office 365 Migration and Azure AD Assist with the ongoing migration to Office 365, including Azure More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
Demonstrable experience of Windows Server based infrastructure at an enterprise level. Demonstrable experience of RedHat Linux OS based infrastructure as well as general Linux support skills Experienced in the management and maintenance of VMWare based virtualised estates. Deployment and support experience of Hyper Converged Infrastructure. Management and troubleshooting of storage technologies including NetApp & Dell. Management and troubleshooting … Directory within an on premise environment. Development of a customer desktop build with a number of bespoke/legacy applications. Packaging and deployment of applications. Experience of Microsoft Exchange management & support from 2013 onwards. Experience of MS SQL Server and SQL Database Clustering. Experience of Veeam Backup technology. Experience of Ivanti Device & Application Control implementation. Experience of patchmanagement including analysis and deployment. Excellent communications and organisational skills as well as the ability to work independently as well as in a team. Experience in ITIL ICT service delivery and SAFE Agile delivery of critical infrastructure. Experience of working under pressure to meet deadlines while handling multiple priorities. Understanding of the importance of stakeholder management and More ❯
environment. While Microsoft technologies (Microsoft 365, Azure, Exchange Online) form a core part of the infrastructure, the role also encompasses broader enterprise IT systems, multi layered networking, security, data management, and third-party platforms that support global business operations and the associated applications estate. The role requires a proactive leader who can drive IT operational excellence, manage security risks … a detailed knowledge of technical IT support roles/services as a requirement, across multiple technical areas. The role requires the ability to "lead by example" and perform line management for direct reports and manage service partners reporting into the function. Additional responsibilities are to respond to support requests by Key Responsibilities: IT Operations & Cloud Platform Management Lead … business continuity (BC) and disaster recovery (DR) plans, ensuring cloud- based solutions support resilience and rapid recovery. Manage Global Infrastructure (Cloud, On-prem and Virtual product) Solution Life Cycle Management and removal (via decommissioning and succession planning) of technical debt. Drive a document first culture to new and legacy platforms/solutions. Oversee management of the End User More ❯
resolve complex infrastructure incidents and perform root cause analysis Support a wide range of systems including Exchange, Microsoft 365, Windows Server, VMware, and core networking Lead on system upgrades, patchmanagement, capacity planning, and performance tuning Develop and maintain automation scripts (e.g. PowerShell) to streamline operations Partner with our Cyber Security team to strengthen system defenses and remediate More ❯
network performance, proactively identify issues, and ensure 24/7 availability. Perform regular system backups, disaster recovery planning, and business continuity testing. Manage user access controls, security updates, and patch management. Implement and manage cloud platforms (e.g., Microsoft Azure, AWS) Create and maintain infrastructure documentation, procedures, and asset inventory. Provide escalation support for technical issues. What Were Looking For More ❯
Predominantly VMware Cloud Foundation Support Solution Architects to build and deliver new solutions and services Responsible for updating Technical Knowledge base with new and amended fixes Adhering to change management process for all supported environments Ensuring Standard Operating Procedures are in place and followed Server infrastructure configuration, security and maintenance. Capacity and performance management Software configuration, updates, deployment … and management Security assessment and vulnerability mitigation of hardware and software estate. Hardware installation and configuration in corporate and client data centres across the UK 2nd/3rd level technical support for a live service, on managed service contracts Highlighting areas of service and technology for improvements Any other reasonable duties as required by the business Skills/Experience … Essential Active directory Systems & Tools: Microsoft Exchange, Windows Server (2019+), SharePoint (On-Premise), SQL Server, Microsoft Certificate Authority & PatchManagement tools (e.g. ManageEngine Patch Manager) Infrastructure Management: Ideally VMWare Network & Security: LAN, WAN, VPN, DNS and network routing Ticketing system use Understanding of SLAs Desirable VMware Cloud Foundation VDI Environment Administration, Horizon preferred NSX ManagementMore ❯
in provisioning infrastructure using Terraform and VMs with tools such as Vagrant. Solid experience as a DevOps Engineer in a 24x7 uptime AWS environment, including automation experience with configuration management tools. Strong scripting skills (e.g., Shell, Python, PowerShell, Perl, JAVA) and automation skills. Thorough knowledge of Jenkins and pipeline using Groovy script. Experience with Docker containers and Amazon Linux … MS defender. Desired Skills and Experience: Linux system administration experience, including building, hardening, and managing Linux operating systems. MS Active Directory configuration and management. Firewall and switch configuration and patch management. Understanding of network topologies and common network protocols and services (DNS, HTTP(S), SSH, FTP, SMTP). Hands-on DevOps delivery experience working on digital or technology projects More ❯
in provisioning infrastructure using Terraform and VMs with tools such as Vagrant. Solid experience as a DevOps Engineer in a 24x7 uptime AWS environment, including automation experience with configuration management tools. Strong scripting skills (e.g., Shell, Python, PowerShell, Perl, JAVA) and automation skills. Thorough knowledge of Jenkins and pipeline using Groovy script. Experience with Docker containers and Amazon Linux … MS defender. Desired Skills and Experience: Linux system administration experience, including building, hardening, and managing Linux operating systems. MS Active Directory configuration and management. Firewall and switch configuration and patch management. Understanding of network topologies and common network protocols and services (DNS, HTTP(S), SSH, FTP, SMTP). Hands-on DevOps delivery experience working on digital or technology projects More ❯
Digital WorkSpace Technical Product Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end … user computing, device management, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and adoption. … Manchester, Haywards Heath, West Sussex, or Guernsey , and want to work in the office occasionally. Core skills were looking for to succeed in the role: Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time More ❯
Haywards Heath, Sussex, United Kingdom Hybrid / WFH Options
First Central Services
Digital WorkSpace Technical Product Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end … user computing, device management, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and adoption. … Manchester, Haywards Heath, West Sussex, or Guernsey , and want to work in the office occasionally. Core skills were looking for to succeed in the role: Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time More ❯
Bracknell, Berkshire, South East, United Kingdom Hybrid / WFH Options
Anson Mccade
Team Manager to take the reins of a high-performing support team delivering end-to-end user and infrastructure support across secure enterprise environments. This role blends service desk management, stakeholder collaboration, and technical team leadership across a wide-ranging infrastructure stack. It's an ideal opportunity for an experienced senior engineer or team lead ready to move into … a people-focused management role-without losing touch with the technical heartbeat of the organisation. You'll lead an 11-strong team of 1st, 2nd, and 3rd Line Engineers, manage KPIs and workflows, and shape team development while supporting internal improvement and automation initiatives using tools like Microsoft Service Center and SCOM. Key Responsibilities • Lead and develop a diverse … workflows, enforcing SLAs and KPIs • Drive automation through ITSM tooling and continuous improvement initiatives • Represent the team in Change Advisory Boards and incident escalation reviews • Coordinate software release and patchmanagement cycles • Track performance metrics, write management reports, and participate in recruitment and staff development Key Skills & Expertise • Proven experience in IT support and infrastructure environments • Familiarity More ❯
SLAs) and key performance indicators (KPIs) to maintain high-quality support standards. Create and update processes and instructions for the team. Design and implement automation workflows to streamline incident management, request fulfillment, and repetitive tasks using ITSM tools such as Microsoft Service Center Service Manager. Manage service management, performance/people management, communication, and recruitment activities. Manage … incidents to resolution in collaboration with third parties, keeping records updated according to agreed work instructions. Escalate when necessary. Support and participate in all Change Management Activities, updating changes upon completion. Participate as a member of the Change Advisory Board (CAB). Coordinate software deployments as part of Release Management. Manage service requests that have been escalated from the … 2nd Line. Manage OS and application patching as part of Patch Management. Generate and analyze reports using SCOM, SQL, ePo, and Excel. Your Experience: Leadership experience with IT support and infrastructure knowledge, including: Virtualisation (VMWare/Horizon) Microsoft Server 2019 CISCO/Juniper network devices Trellix/Trend Active Directory Exchange ITIL Processes Desirable: Microsoft Windows 10 SharePoint Linux More ❯
operate efficiently. The Client would like the following key skills: CCNP level networking Solarwinds ?" Service Desk Software experience Experience of Pal Alto firewalls Firemon ?" Network Security Devices and Policy Management Experience of Avaya PABX systems Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation … Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Palo Alto Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project managementMore ❯
of customer environments Working with Microsoft technologies, including Windows Server, Azure, Office 365, and Active Directory Managing and troubleshooting backup and disaster recovery solutions using Datto Monitoring, automation and patchmanagement using Kaseya Supporting networking infrastructure including firewalls, switches, routers, and VPNs Escalating complex issues to 3rd Line where appropriate and working closely with senior engineers What they More ❯