Lead UX Researcher - UK
Coventry, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
JR United Kingdom
relationships with internal teams to tap into existing knowledge and channels Measurement & Insights Define and track UX health metrics in collaboration with design and product leadership Leverage tools like Pendo to identify behavioral patterns, guide research focus, and track experience over time Research Execution & Collaboration Partner closely with product designers and product managers in planning and executing research across the … Familiarity with defining, interpreting, and reporting UX metrics for product teams and executive leadership (e.g. NPS, engagement, retention, satisfaction scores, behavioral signals) Experience working with product analytics tools like Pendo to inform and supplement qualitative research Curious and self-driven in staying current with research tools, thinking, and approaches 7+ years of experience in UX research or related roles, with More ❯
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