Service Delivery Manager
- Hiring Organisation
- Arwen
- Location
- Farnham, Surrey, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £60,000
from onboarding and configuration, through day-to-day operations, to continual service improvement and renewal. If you also want to work with smart, kind people who do too - come help us build the future of social. Were growing fast - backed by great clients in elite sport, broadcasting, dating, financial … person. Key Objectives and Responsibilities As well as Client onboarding, transition & adoption; First line support, knowledge & policies. You will combine modern ITIL service management practices with B2B SaaS customer success. That means: Service delivery & customer success Proactive, regular conversations with customers about performance and outcomes, not just reacting ...