IT Service Operations Manager
- Hiring Organisation
- Elevation Recruitment Group
- Location
- Sheffield, South Yorkshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £45,000 - £55,000 per annum
wide organisation supporting 3,000+ users across 100+ sites, managing a team of 11 and overseeing everything from the Service Desk and Major Incident Management through to Asset & Configuration Management, ITSM platform development and third-party supplier performance. What you'll be doing Leading, developing and motivating … Service Desk and Service Operations team, building a positive, accountable and customer-focused culture Owning ITIL Service Management practices across Incident, Problem, Change, Request, Asset and Configuration Management Driving Major Incident Management, coordination, communication, escalation and rapid service restoration Championing continual service improvement through automation, self-service ...