Call Operations Analyst
- Hiring Organisation
- Bank of America
- Location
- Chester, Cheshire, UK
- Employment Type
- Full-time
includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements … Operations Analyst ensures optimal workforce management and operational efficiency within a busy Contact Centre. This particular role focuses on scheduling, real-time monitoring, and performance analysis to maintain service levels and improve productivity and efficiency. You will function as the technical expert in their assigned area and should ...