11 of 11 Performance Improvement Jobs in Manchester

teams play a key role in helping them get value, stay engaged, and continue their partnership with us. We’re now looking for a Performance Lead - Customer Success & Renewals to help our teams continue moving from a more reactive, ticket-based way of working to a more proactive, outcome … conversations, build confidence, and turn the right behaviours into everyday habits. You’ll work closely with managers, leaders, and Learning & Development to help make performance improvement practical, clear, and consistent. Why This Role Matters Great Customer Success is about more than answering queries or closing tickets. ...

will play a vital role within Diffusion Process Engineering technologies as a Senior Staff Engineer. In this role you will lead key continuous improvement projects as well as managing any escalated sustainment issues. This a great chance to develop your own skillset within Semiconductor Engineering by joining a highly … sputtering, passivation, evaporation and Rapid thermal processing. You will spend most of your time leading key projects with a focus on wafer output, yield improvement, cost reduction and overall process capability. You will ensure new and existing processes are robust, capable and fully risk assessed continually reviewing and rescoring ...

volume is handled by third‐party vendors aligned by language and market, with in‐house L2 teams owning complex queries, escalations, and performance management across markets. In this role you'll be involved in these key areas: Managing channel, queue and team leader/agent performance across … house teams in Manchester, UK and Milan, Italy. Identifying trends in performance and conducting root cause analysis (e.g. Team Leader/agent productivity) to drive improved performance. Helping define new metrics, targets and best practices to drive improvements in Merchant experience (e.g. first touch resolution) Present market performance ...

semantic models, datasets and reporting solutions using Power BI, paginated reports and Databricks, applying agreed team standards and development practices. Support report and dataset performance improvement by reviewing data models, DAX calculations, queries and refresh approaches, escalating more complex optimisation needs where required. Apply data validation, reconciliation … sources, logic, refresh schedules, access requirements and support considerations. Follow team standards for modelling conventions, naming, testing, deployment and version control, contributing suggestions for improvement where appropriate. Support the rationalisation and redevelopment of legacy reporting solutions as part of their migration onto modern platforms. Communicate analytics outputs, assumptions, risks ...

sector seeking an experienced Business Transformation Manager to lead and coordinate a portfolio of strategic change initiatives focused on operational efficiency, cost optimisation, productivity improvement, and sustainable business performance. This highly visible role sits at the heart of the organisation's transformation agenda, working with senior leaders across multiple … executive stakeholders. Ensure changes are successfully embedded, adopted and transitioned into business-as-usual operations. Support the development of future transformation opportunities and continuous improvement initiatives. About You You will bring a strong background in business transformation, operational improvement, programme delivery or organisational change, with a proven ability ...

IRIS Software Group is seeking a Performance Lead to coach Customer Success and Renewals teams, shifting from reactive ticket handling to proactive, outcome-led conversations. You’ll work closely with managers and Learning & Development to make performance improvement practical and consistent. This hands-on role focuses ...

identifying new opportunities for innovation or cost optimisation, you will ensure the organisation remains ahead of industry trends. Your role also includes driving continuous improvement initiatives within supplier management processes while maintaining strict compliance with legislative requirements. Success in this position means consistently delivering savings, enhancing operational resilience through … processes to secure high-quality suppliers through robust selection criteria and commercial negotiation techniques. Monitor supply markets to identify new suppliers and products; benchmark performance to ensure ongoing value realisation from technology investments. Promote continuous performance improvement with suppliers and internally so that Procurement & Contracts is recognised ...

detection techniques and industry-leading technology. Working independently in the field, you will play a key role in helping reduce water loss, improve network performance and deliver excellent service standards. Key Responsibilities Carry out proactive leakage detection activities on live water networks Use acoustic leak detection equipment and specialist … Accurately record survey findings using handheld devices and reporting systems Liaise with repair teams to ensure leaks are repaired efficiently Support network investigations and performance improvement activities Maintain company equipment and vehicles to a high standard Ensure all work is completed safely and in line with company procedures ...

sector, which may include all or some of:* Corporate strategy, business planning and regulatory advisory services.* Business and IT operating model, restructuring and performance improvement.* Large scale business transformation and programme delivery, across areas including system operation, asset management, capital infrastructure, operations, customer and workforce.* Design and deployment ...

looking for a Performance & Insight Lead to play a pivotal role in transforming how Customer Care at TfGM uses data to drive better outcomes for our customers and colleagues. This is a strategic and influential role for an experienced data and insight professional who can turn complex operational … customer data into meaningful intelligence that drives performance, accountability and decision-making. As the subject matter expert for Customer Care performance insight, you’ll lead the development of reporting frameworks, dashboards and analytical products that provide clear visibility of service performance, customer demand and operational effectiveness. Working ...

house development, maintenance, and optimisation of applications supporting key supply chain and procurement activities, alongside leading the delivery of management reporting and performance insights against internal KPIs. The role combines technical support and development of applications for the Procurement and Supply Chain teams, and data analytics and reporting … enable effective decision-making and continuous performance improvement. Your key responsibilities are Lead the design, development, and enhancement of in-house applications supporting procurement and supply chain processes (e.g. sourcing, inventory, supplier performance, contract management). Act as product owner for internally developed tools, prioritising features aligned ...